Enterprise Rent-A-Car

4.2
304 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Arlington, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Bardin & Collins location today.

Location

Enterprise Rent-A-Car
4842 South Collins, Arlington, TX
76018, United States

Hours

Reviews

4.2
304 reviews
5 stars
205
4 stars
41
3 stars
14
2 stars
9
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, contributing to a positive rental experience.

Efficiency

Several reviews highlighted the quick and smooth rental and return processes, with many customers reporting minimal wait times.

Vehicle Condition

Feedback indicated mixed experiences with vehicle cleanliness and maintenance, with some customers receiving cars that were not clean or had issues.

Reservation Issues

Some customers reported problems with reservations, including unavailability of reserved vehicles and miscommunication regarding rental policies.

Pricing Transparency

There were complaints about unclear pricing and unexpected charges, particularly regarding insurance options and additional fees.
  • DJ
    DJ Johnson
    1 day ago
    5.0
    Good friendly service and great vehicles.
  • ED
    Emma Davis
    5 days ago
    2.0
    The actual vehicle rented worked well for the days project. The customer service offered by the manager, Tenecia W was unacceptable. She and another manager, Alyssa W disagreed on my request for transportation to and from my home. That issue needed to be resolved between them and according to their Enterprise policy, procedures and practices. I felt verbally reprimanded for making the request, which was stated as a service on their company website. They may consider staff training for consistency in their message and treatment of customers.
  • FF
    Freshco Freshco
    Nov 17, 2025
    5.0
    Great job ,exceeded my expectations.
  • SS
    Steffani
    Oct 13, 2025
    5.0
    Had a pleasant experience with this location; used the online website to select what I needed and upon arrival I had a rental within 15 minutes. Upon returning the car, when it was my turn in line, the return process was a breeze and I was finished in less than 10 minutes. The staff who assisted me were both kind and helpful.
  • MS
    Manoj sandaruwan
    Sep 16, 2025
    5.0
    Excellent service at the reception. The staff was very kind, helpful, and made the rental process quick and smooth. I also got a nice car for a low rate. Thank you for the great experience👍👍👍

Frequently Asked Questions About Enterprise Rent-A-Car

What are the operating hours for Enterprise Rent-A-Car in Arlington, TX?

Enterprise Rent-A-Car in Arlington is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.

Where is Enterprise Rent-A-Car located in Arlington, TX?

It is located at 4842 South Collins, Ste A, Arlington, TX 76018, USA.