Enterprise Rent-A-Car

4.2
306 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Arlington, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Bardin & Collins location today.

Location

Enterprise Rent-A-Car
4842 South Collins, Arlington, TX
76018, United States

Hours

Reviews

4.2
306 reviews
5 stars
207
4 stars
41
3 stars
14
2 stars
9
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their excellent service.

Reservation Issues

Several reviews mentioned problems with reservations, including unavailability of cars and miscommunication regarding pick-up times.

Vehicle Condition

Feedback indicated mixed experiences with vehicle cleanliness and maintenance, with some customers receiving cars that were not clean or had mechanical issues.

Pricing Transparency

Customers expressed frustration over unexpected charges and unclear pricing, particularly regarding insurance options.

Overall Experience

While many customers had positive experiences, there were notable complaints about unprofessional behavior and poor service at times.
  • TT
    Tjoe
    Dec 17, 2025
    5.0
    A 100% in my book 🫡🙌🏾
  • DM
    Dennis Moore
    Dec 8, 2025
    5.0
    I had to pick up a car this morning. Dominique and the Mgr were extremely helpful and very friendly. They made my experience very smooth! Thank you to both of them!!
  • DJ
    DJ Johnson
    Nov 23, 2025
    5.0
    Good friendly service and great vehicles.
  • ED
    Emma Davis
    Nov 19, 2025
    2.0
    The actual vehicle rented worked well for the days project. The customer service offered by the manager, Tenecia W was unacceptable. She and another manager, Alyssa W disagreed on my request for transportation to and from my home. That issue needed to be resolved between them and according to their Enterprise policy, procedures and practices. I felt verbally reprimanded for making the request, which was stated as a service on their company website. They may consider staff training for consistency in their message and treatment of customers.
  • FF
    Freshco Freshco
    Nov 17, 2025
    5.0
    Great job ,exceeded my expectations.

Frequently Asked Questions About Enterprise Rent-A-Car

What are the operating hours for Enterprise Rent-A-Car in Arlington, TX?

Enterprise Rent-A-Car in Arlington is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.

Where is Enterprise Rent-A-Car located in Arlington, TX?

It is located at 4842 South Collins, Ste A, Arlington, TX 76018, USA.