Enterprise Rent-A-Car

4.2
435 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Arlington, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Cooper And Mayfield location today.

Location

Enterprise Rent-A-Car
3001 A South Cooper, Arlington, TX
76015, United States

Hours

Reviews

4.2
435 reviews
5 stars
306
4 stars
43
3 stars
15
2 stars
9
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees like Brian, Miles, and Trish for their exceptional service.

Communication Issues

Several reviews mentioned problems with communication and follow-through, particularly regarding vehicle availability and reservation confirmations.

Vehicle Condition

Some customers reported issues with the cleanliness and condition of the vehicles, including receiving cars that were not properly cleaned or had mechanical issues.

Efficiency

Customers appreciated the quick and efficient rental process, with many noting fast pick-up and drop-off experiences.

Mixed Experiences

While many reviews were positive, there were notable negative experiences regarding customer service and vehicle availability, indicating inconsistency in service quality.
  • KH
    Kim Huynh
    Nov 3, 2025
    5.0
    Friendly staff, smooth and efficient pick-up/drop-off. Miles was great and provided excellent customer service. Give him a raise!
  • RJ
    Rita Jacobs
    Oct 28, 2025
    5.0
    Good customer service, explain everything I needed to know. The renter was gas saving. Rented in the pass with no issues. Thanks Enterprise Rent -A- Car!
  • GG
    GJHON GJAIRO
    Oct 26, 2025
    1.0
    Biggest problem with this Enterprise staff is the lack of following through and communication. Alfonso to a call from us regarding an upgrade. He assured us the message would be sent to the appropriate party. We never got that call after we did the footwork with the insurance company to approve an upgrade. Enterprise asked us to do our part and we did that. Enterprise did not do their part. I will take my business elsewhere and others should also. Alfonso, easy to say whatever you want on the phone to the customer. Your character speaks volumes and represents Enterprise.
  • WS
    walied Sky
    Oct 24, 2025
    5.0
    Myles Butler and Francisco are the guys we are all looking for Best communication friendly and knows what they doing Helped me getting my car all together took less then 10 min Hi highly recommend.
  • BS
    Bruce Seybert
    Oct 9, 2025
    2.0
    Took car to Caliber to get it fixed, Statefarm had me go to Enterprise, we have a Kia Sportage X, my rent a car covers upto large SUV, van pick up truck declined a Mitsubishi suv I'm 6'4, Got a Van on way home brakes making a noise when braking wife called told them not feel safe driving they said bring it up after 5 next day for a swap imagine that gets there at 5 they closed so took it up this morning no cars to swap so notified them already and notified Corperate of brake issue so they understand they documented the issue incase the brakes go out they are Negligent and thus hold all liability.. now to wait for a Safe car no where has cars right now at the 4 Enterprise locations close.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Arlington, TX?

Enterprise offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.

Where is the Enterprise Rent-A-Car located in Arlington?

The Enterprise Rent-A-Car is located at 3001 A South Cooper, Arlington, TX 76015.