Clay Cooley Ford

Reviews

• VV

  Vegeta5.0

  3 days ago
  1.0
  They play shady tactics and games. I went through the process of buying a vehicle we agreed on the price , got approved for the loan at a fair interest. Once i went to the finance dept to finalize my purchase, they forcibly try to push an extended warranty that ran parallel with the existing manufacturer warranty that covered the SAME THING). the warranty was $7k that was added on top of the loan charge, once I completely told them I didn’t want the warranty , they told me they couldn’t sell me the vehicle without the purchase of the warranty because they were losing 7k on the vehicle as it was. Have in mind, i was buying the truck at the price THEY had the vehicle for, i was getting THEIR interest rate. Such a bad business model. Dont waste your time here. YOU WONT GET A GOOD/DECENT DEAL.
• MJ

  Matthew Jolley

  Jan 1, 2026
  1.0
  This was a total waste of two hours and half an hour drive time plus the gas. Waste of money. Saying they were giving top dollar on all trade trade-ins for end of year special. Offered me $500 when it’s worth more than $2000. Then they added an extra $1200 for a reconditioning fee when I asked about that they said that that’s how much money they had to put into it to get it ready to sell since it was at lease car. I said that should’ve already been included in the price to begin with. But they’re full of it I would never purchase from this place. Also, I had preapproval through my credit card company and they went ahead and took the liberty of running my credit again through multiple creditors which made my credit score drop even though I was already preapproved. Snakes in the building.
• GV

  Gaby Villegas

  Dec 30, 2025
  3.0
  We purchased a brand-new vehicle from this dealership, and it came without a spare key. We were asked to return the following day to pick up the spare key; however, upon arrival, the key was not available. We then waited in the service department while they attempted to make a new key, only to be informed approximately 20 minutes later that they were out of key fobs. While waiting, we spoke with two other couples who had also recently purchased vehicles and experienced the same issue of not receiving a spare key. This raised concerns about a recurring problem at this dealership.
• FE

  Francisco Esparza

  Dec 30, 2025
  5.0
  The buying process was a breeze. The car was ready for me when I arrived at the dealership, and the negotiation process was smooth and completely pressure-free. Kudos to Mr. Jacob Barton — although he is young, he is truly old-school: very polite, knowledgeable, and honest. I would definitely ask for him again the next time I buy a car. Also, kudos to Mr. Richards from the finance department. He was extremely patient and answered all my questions clearly and politely — a true gentleman.
• CS

  Chad Sparks

  Dec 27, 2025
  5.0
  Cara was positive and professional throughout the buying experience. No pushy tactics. Helped us quickly pivot to another vehicle that was even better value for us after we discovered the one was had come to look at was unexpected damaged during transport. Willing to share offer details in writing on specific vehicles ahead of time - helping to shorten the negotiating experience significantly…something several other dealers were unwilling to do unless I was standing in their showroom. Clay Cooley needs to work to improve the currency of their online inventory but overall a solid experience. Would buy here again if I was shopping a Ford.

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