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AutoZone Auto Parts

4.3
(645 reviews)

Business Details

1851 E Mayfield Rd, Arlington, TX
76014, United States
(817) 557-1296
https://www.autozone.com/locations/tx/arlington/1851-e-mayfield-rd.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E Mayfield Rd in Arlington, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Arlington, TX or call us at (817) 557-1296.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1851 E Mayfield Rd, Arlington, TX
76014, United States

Hours

Reviews

4.3
645 reviews
5 stars
422
4 stars
104
3 stars
51
2 stars
11
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees like Orlando and Mike received praise for their helpfulness, others were reported as rude and unprofessional.

Staff Knowledge

Several customers noted that staff members were knowledgeable and provided helpful advice, particularly regarding battery issues and product recommendations.

Store Environment

The store's cleanliness and organization received positive remarks, but there were also complaints about staff being indifferent or unhelpful.

Management Issues

There were multiple complaints about management behavior, with some customers feeling disrespected or ignored by managers.
  • OC
    Oak Cliff
    Feb 23, 2026
    1.0
    Horrible. Customer service
  • DS
    Diamond Smith
    Jan 28, 2026
    1.0
    Placed a commercial order here didn’t know the commercial person leaves at 5 o’clock. I asked the person in the front if they could help me they started arguing with me and proceeded to tell me that I placed the order at the wrong time. I told him that I understood that, but I needed the order still, and they still proceeded to argue with me. Horrible, horrible service that person needs to be fired immediately
  • CC
    Chicagoguy84
    Jan 22, 2026
    5.0
    Great service from manager Mike
  • JD
    Jessie Damon
    Dec 29, 2025
    1.0
    they did not honor the warranty of the battery bought 1 month ago
  • DK
    Dorothy King
    Dec 14, 2025
    3.0
    Court on this particular day we're not very friendly. They seem like it was a bother to help individuals.

Brand Certified Facts from AutoZone Auto Parts

This information is certified by AutoZone Auto Parts and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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