AutoZone Auto Parts

Reviews

• DD

  D&TAUTO

  2 days ago
  1.0
  Walked into this AutoZone asking for headlights for a 2016 Toyota Corolla for my business, D&T Auto. The employee (Erin Sotelo) Didn’t look anything up. Instead, his first instinct was to say are you sure it’s not so and so. Clearly trying to correct me. Mind you all this before he even touches the computer to look it up. I repeated the name, and he gets pissy. As if he’s offended I wasnt willing to be apologetic for his lack of customer service. At that point he clearly didn’t want to do his job and handed me the wrong part saying the part I wanted autozone doesn’t carry. I came back and found out the correct part was actually in stock the whole time—he just didn’t take the time to look or help properly. The attitude was dismissive from the start, and it was very clear I wasn’t being taken seriously because I am a woman. I expect to be treated with the same level of respect and attention as any other customer or business owner. I would appreciate this being addressed to ensure better customer service moving forward. I will be emailing corporate and I will go out of my way to find the district manager to also have a paper trail.
• MB

  Miranda B

  Apr 6, 2026
  5.0
  Roberto was real friendly and helpful. Went above and beyond. Thanks
• OG

  Orlando Garcia

  Mar 31, 2026
  5.0
  Awsome, respectful, understanding, and helpful worker, her name is same and I like her for that😇😇😇❤❤❤😊😊😊
• AV

  Alice V.

  Mar 25, 2026
  5.0
  I love coming to Auto Zone the service is great Mr Eddie is very helpful and good at what he does and good a explaining what i need .
• TE

  Taylor Evans

  Mar 21, 2026
  5.0
  I left a review for the wrong store entirely, wrong company, wrong person, everything. BUT! I did call this location and even though they didn't have what I needed they were very professional and helpful, so I'm gonna leave the five stars ⭐⭐⭐⭐⭐

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