Pilot Travel Center

3.9
2095 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Amarillo, TX! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
715 S Lakeside Dr, Amarillo, TX
79118, United States

Hours

Reviews

3.9
2,095 reviews
5 stars
951
4 stars
537
3 stars
307
2 stars
94
1 star
206

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and dismissive behavior from staff, particularly at the McDonald's and Subway locations.

Cleanliness

There are significant concerns regarding the cleanliness of restrooms and showers, with multiple reports of unsanitary conditions.

Fueling Issues

Customers experienced problems with fuel pumps, including malfunctioning pumps and issues with receipt printing.

Parking Availability

The location offers ample parking for trucks, but some customers noted that the paid parking is not well monitored.

Food Quality

The quality of food, especially from the McDonald's, received negative feedback, with reports of cold and poorly prepared meals.
  • AA
    Akhil
    Oct 11, 2025
    1.0
    The fuel pump continued dispensing gas even after my car’s tank was full, and I had to stop it manually. Fortunately, I was standing nearby and was able to intervene immediately—otherwise, it could have resulted in a serious spill or hazard. When I reported the issue to the store manager, the response was dismissive, and I was told it was not their responsibility. Such negligence is concerning, as it clearly indicates a malfunctioning pump and a lack of accountability on their part. Proper maintenance and management oversight are essential to prevent incidents like this.
  • AG
    Alan Gravley
    Oct 7, 2025
    4.0
    Great place to stop for gas when traveling 287
  • SS
    Svetlana
    Sep 29, 2025
    5.0
    The biggest pilot bonuses for truck drivers in Texas! Texas is awesome! Thanks.
  • JM
    Jasmine McKnight
    Sep 26, 2025
    1.0
    I'm not dealing with poor and bad customer service. I'm sick of dealing with it daily. This is for the McDonald's at this pilot. Went in around 4:20am ordered a mcgriddle meal. Nobody greeted customers or fluently check if customers was in the lobby. My meal tasted just like how the workers felt horrible. The pancake buns for the mcgriddle was hard. I'm also trying to understand how food "just made" comes out cold. The whole experience was dry from the food to the workers.
  • IM
    Ivan Milosevic
    Aug 13, 2025
    1.0
    I left a fuel cap on the pump 25. Called in, the worker told me he got it and that he'll keep it for me. I came back and form the guy at the register I got it was just there a minute ago someone must have took it. VERY VERY PROFESSIONAL.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.