Pilot Travel Center

3.9
2102 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Amarillo, TX! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
715 S Lakeside Dr, Amarillo, TX
79118, United States

Hours

Reviews

3.9
2,102 reviews
5 stars
954
4 stars
537
3 stars
306
2 stars
95
1 star
210

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions in restrooms and showers, with specific mentions of trash, unclean toilets, and poor maintenance.

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, dismissive, and unhelpful, particularly in food service areas.

Fueling Issues

Several customers experienced problems with fuel pumps, including malfunctioning equipment and issues with payment processing.

Parking and Amenities

While some customers appreciated the ample parking and convenience of food options, others noted issues with parking management and the need for better facilities.
  • EK
    Evgeny Krutov
    3 days ago
    1.0
    Disgusting staff is working outside during night time. No manners or respect for anyone.
  • HS
    Harkanwaljit Sidhu
    5 days ago
    1.0
    Not movie truck 15 minutes
  • CW
    COLT WHITTENBURG
    Jan 3, 2026
    2.0
    Very difficult to find parking if your not fueling
  • BA
    Bull Amish
    Dec 14, 2025
    1.0
    Ok , December 14, 2025 I spent 500+ dollars on fuel in which pay at the pump did not work and I had to go inside to the register and I swiped forever and the cash register clerk watched me swipe and swipe and swipe until I told her to set it up manually as if she wasn't going to offer to try another way for me to use my corporate card . I get into the store the second time and these 2 clown females tell me that they can't cash my EFS money code because they are out of cash 👀 Since when did a truck stop run out of money? Now I gotta go to the Flaying J up the street and I will not get credit for the fuel up ! It's a first time for everything especially stopping in a poor broke down county town to fuel and do business. Unfortunately we're gonna be out here working for more than a year and we'll see what happens the next time that I need to do this , because we're only able to fuel at Pilot and Flying J truck stops . We spend fortunes with this truck stop chain and get treated like this 😡 I will NEVER stop here again!
  • JC
    Josefa Castaneda
    Dec 9, 2025
    1.0
    El lugar es bastante sucio, por fuera sobre todo, está lleno de basuras y excremento de pájaros y de palomas. Las heces de palomas pueden causar enfermedades, puedes contagiarte con una infección de hongos por el suelo contaminado de esos excrementos, meningitis, entre otras, como es posible que brinden comidas al público, con tantos excremento fuera y dentro de la tienda, pues al pisar esos excrementos fuera, son introducido con los zapatos hacia adentro. La caca de la paloma al secarse se vuelve polvo pudiendo el humano respirar las esporas del hongo o bacterias presentes en las heces secas. No visito nunca más este lugar

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.