Enterprise Rent-A-Car

4.0
290 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Renting a car at Amarillo International Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at Amarillo International Airport today.

Location

Enterprise Rent-A-Car
10801 Airport Blvd, Amarillo, TX
79111, United States

Hours

Reviews

4.0
290 reviews
5 stars
172
4 stars
44
3 stars
24
2 stars
7
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Matt and Dallen for their exceptional service.

Vehicle Availability

Several reviews indicated issues with vehicle availability, including instances of customers not receiving the car they reserved or being left without a vehicle.

Efficiency

Customers frequently noted the quick and efficient check-in and check-out processes, contributing to a positive rental experience.

Communication Issues

Numerous complaints were made about difficulty reaching customer service by phone, with many customers expressing frustration over unanswered calls.

Cleanliness and Condition

While many customers reported receiving clean and well-maintained vehicles, there were also complaints about receiving cars in poor condition, such as those with cigarette smoke or mechanical issues.
  • WD
    Walter “Eddie” Davis
    Dec 29, 2025
    5.0
    After multiple car issues during our Christmas Vacation trip to Colorado from Houston with Avis. Such as not having an SUV with 4 wheel drive and then giving us a 2 wheel drive with significant front alignment issues (IAH Airport) then giving us a 4 wheel drive in a much smaller vehicle (Dallas Love Airport) with chipped paint all over the vehicle and nearly bald tires. I would also call out that neither the Avis front counter personnel or call center personnel knew that AWD means “ All Wheel Drive” and I had to keep asking them to check AWD or 4 wheel drive and explain what that was. The Enterprise location in Amarillo came to the rescue with not only an SUV with 4 wheel drive but also it’s the first time I didn’t have to take a rental to the car wash myself which I do every time when renting with Avis. The personnel were friendly, helpful and even noticed that the first vehicle would need an oil change soon and since we were driving across state gave us another vehicle. They were also fully competent and knowledgeable in what features the vehicles had such as AWD and 4 Wheel Drive. Thank you so much Enterprise for literally saving our Christmas vacation. Although it was warm in Colorado there was some icy spots and we felt so much safer on the road having the option to turn on 4wheel A in the expedition. I have now cancelled my future Avis rentals even though it caused me to have a fee and replaced my next rental with Enterprise.
  • CV
    Chris Valdivia
    Dec 19, 2025
    1.0
    Reserved luxury vehicle 2 weeks in advance. Called 2 days prior to verify everything was good. Get there the morning of and no luxury vehicles available. Was given the option of Nissan rogue or ram truck. Overall bad experience. This has happened multiple times and have learned even verifying won’t helps
  • SP
    Suzanne Pointer
    Dec 7, 2025
    5.0
    Fabulous service. Very helpful with car selection. Greatly appreciated.
  • TG
    Tonya Grant
    Dec 6, 2025
    5.0
    Great staff excellent car
  • ZZ
    Z W (Zac)
    Nov 30, 2025
    5.0
    Airport pickup fast and smooth return.

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located at Amarillo International Airport?

Enterprise Rent-A-Car is located at 10801 Airport Blvd, Amarillo, TX 79111, USA, within Amarillo International Airport.

What types of vehicles can I rent from Enterprise Rent-A-Car at Amarillo International Airport?

You can choose from a wide selection of vehicles including compact cars, passenger vans, family SUVs, and luxury cars.