Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, particularly highlighting individuals like Tierra and Mackenzie for their exceptional service.
Vehicle Quality
While some customers reported receiving clean and well-maintained vehicles, others experienced issues with vehicle cleanliness and mechanical problems.
Reservation Issues
Several reviews mentioned problems with reservations, including unavailability of booked vehicles and unexpected price increases upon arrival.
Long Wait Times
Customers frequently noted long wait times for vehicle pickup and drop-off, with some expressing frustration over delays.
Mixed Experiences
Overall, experiences varied widely, with some customers having excellent interactions while others reported significant dissatisfaction with service and communication.