Enterprise Rent-A-Car

Reviews

• AR

  Alexis A Ramos

  2 days ago
  5.0
  My fiancé and I had a rental through turo, but the check engine light came on the moment we were going to drive to Colorado. Thankfully Matt was able to help us and get us going in a reliable and clean chevy trailblazer. Thank you so much Matt and the team, y'all made our vacation stress free!
• HH

  Haley Hartley

  Jan 6, 2026
  1.0
  Horrible. The car they rented us was dirty, smelled of smoke, had a ton of exterior damage, the driver door squeaked terribly, the tag was taped on with packing tape, and was no where near comparable to what we needed. Once we negotiated with the Insurance for the comparable class of car Enterprise didn’t have it either. The representative from Enterprise knew we were upset with the car we were given and offered absolutely nothing to make it better. Not advice, an apology, didn’t offer to clean it up a little better, nothing. He actually just walked off. Please do not allow insurance to send you here.You obviously won’t be happy based on my experience and other reviews. I think they mostly do insurance rentals and take advantage of people who are desperate and feel like that’s the only option. It’s not. Please advocate for yourself to them and insurance companies. Do not drive off the rental lot with out a comparable, clean vehicle that you feel safe in. I called the 45th location and they at least offered some assistance even though they couldn’t do much else. They were helpful.Sometime great customer service goes a long way. However, you will not find it at the Enterprise on Soncy.
• SH

  Suzy Huguley

  Dec 20, 2025
  5.0
  Will definitely go here again. Kind, courteous and quick service!
• DB

  Deneen Brooks

  Dec 12, 2025
  5.0
  Very helpful and good customer service. Matt is super friendly and your in and out in seconds.
• MD

  Marvin Daughtry

  Dec 5, 2025
  4.0
  Great staff. Seems to not have a lot of car options though.

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