Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Sw 47th Street in Amarillo, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Amarillo, TX or call us at (806) 373-9603.
Mixed feedback on customer service; while some employees received praise for their helpfulness, others were noted for being rude or inattentive.
Staff Knowledge
Many customers appreciated the staff's knowledge and ability to assist with finding parts and providing recommendations.
Store Environment
The store is generally clean and well-stocked, but there are complaints about slow service and staff being preoccupied.
Positive Experiences
Several customers highlighted exceptional service from specific employees, leading to a loyal customer base.
AC
austin carr
Feb 24, 2026
1.0
Called to verify they had the tool I was needed they said yes, with 5 mins apparently it was already rented.
EG
Emily Griffin
Jan 20, 2026
1.0
Came in for some power steering fluid which took me a second because I walked right past it... no one was out front everyone was in the back very loudly playing around and cussing up a storm. One of the workers announced there was a customer in the store and someone needed to be out front and apparently to let them know to quit cussing. I finally realized I was in the wrong area and eventually found the power steering fluid. Walked to the front and no one was up there... stood there for 30 seconds because I prefer to check out with a person instead of self check out, but still no one came or acknowledged me. I was in a hurry so I went ahead and used the self check out. I'm not a difficult person by any means, but what a lack of customer service. No welcome in, no making sure I was finding everything ok or ask if i need help, no offer to check out my purchase. I'm not asking for much, literally the bare minimum. My visit was on Jan 20th @ 2:43 pm.
RE
Riah Ek
Nov 21, 2025
5.0
thank you Jeremy for taking care of us today!!! even tho it was cold today he came out to our car, checked our battery & then helped us figure out why my car was shutting off. he gave us outstanding service & was soo helpful, patient & kind!!! answered all our questions & gave us some good input. you are amazing Jeremy & this made our day having you help us!!! This is my #1 go-to AutoZone from now on!!! Thanks buddy:)
LE
Lofton Elms
Nov 10, 2025
5.0
The staff are nice. Wesley N is nice. Super friendly
TR
Tree Shandy (Queen of the Rags)
May 30, 2022
5.0
Things can always change but the past few months I've been using this store for the various parts and fluids I need they have been great. I try to think about my purchases so that I don't have to return things, but I did end up returning an inverter a little while ago. I had found a better fit for my car online and so needed to return the inverter which I'd bought here. Super easy process, no hassle, and they ask the right questions to help me more. Thank you guys, AutoZone is AutoZone but the workers at this location make it an AutoHome.