Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Allen.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
3.9
460 reviews
5 stars
296
4 stars
34
3 stars
24
2 stars
14
1 star
92
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for oil changes, often exceeding an hour, with some experiences taking up to two hours.
Customer Service
Feedback on customer service was mixed; while some employees were praised for their friendliness and professionalism, others were criticized for being dismissive and unhelpful.
Upselling Practices
Several reviews mentioned aggressive upselling tactics, with customers feeling pressured to purchase additional services or products.
Quality of Work
There were multiple complaints regarding the quality of service, including improper oil changes, missing parts, and unprofessional handling of vehicles.
Staff Competence
Many customers expressed concerns about the lack of experience among staff, with reports of new employees struggling with basic tasks.
- CMCarol Morse2 days ago1.0Sat in line for an hour and a half for a state inspection. Guys took an hour with lady in front of me. The guys working stopped and talked to each other and goofed off. Been coming here for 15yrs but NEVER again. Worst treatment EVER!!!!!!
- MMMichael May5 days ago5.0I needed an Oil change but didn't get off work till 6:00pm. I rushed here knowing it sucks having someone show up 15 min before you close. They had already cleaned up the shop. Nevertheless, the staff was 100% professional! I need to acknowledge Antwane personally. He was knowledgeable and courteous. He recommended optional services that I know my car needs, I just cant afford them at the moment. He was also understanding and empathetic. Its my second time coming to this Valvoline, and I will continue to come here for my vehicle maintenance needs because of staff members like Antwane.
- MSMark SharpeNov 13, 20251.0Probably the worst valvoline I have been to. The are so slow. I first had to wait about 45 minutes for the car to finish ahead of me and another 40 mins for my car to get a simple oil change. The staff talks down to you as if you do not know anything about cars. They tried to overly upsale as well. I definitely will not be going back.
- AFAmir FarrisNov 9, 20255.0Absolutely Amazing Service Mo was amazing, brother took care of me regardless of who I was. Treated me like a brother. Best customer service I’ve seen in a long time. Devon and Ahmad did a great job assisting as well. I’d definitely recommend coming here they’ll take great care of you especially those 3.
- KRkailey reneauNov 7, 20251.0Waited for 2 hours to get an oil change, just to find out they couldn’t do it because the filter or a bolt was too “tight” and they “tired” to take it off but couldn’t, so they just filled it up with oil. On my way home oil leaked everywhere and my oil light came on and my Car just stopped, and it currently doesn’t run.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer in Allen?
Valvoline Instant Oil Change provides quick, stay-in-your-car oil changes as well as a wide range of preventive vehicle maintenance solutions including battery, inspection, and auto air conditioning services.
What are the operating hours of Valvoline Instant Oil Change in Allen?
The store is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. It is closed on major holidays like Thanksgiving and Christmas.
Where is Valvoline Instant Oil Change located in Allen, TX?
It is located at 760 S Greenville Ave, Allen, TX 75002, USA.
Does Valvoline Instant Oil Change require appointments for services?
No, appointments are not required; customers can walk in for services.
What payment methods are accepted at Valvoline Instant Oil Change in Allen?
The business accepts debit cards, credit cards, and mobile NFC payments.
How long does an oil change take at Valvoline Instant Oil Change?
Oil changes typically take about 15 minutes, allowing customers to stay in their cars during the service.
Is there a nearby restaurant where I can grab a meal before or after my visit to Valvoline Instant Oil Change?
Yes, Wings to Go, a barbecue restaurant, and Big Tony's West Philly Cheesesteaks, an American sandwich shop, are nearby and great options for a meal.
Are there places nearby Valvoline Instant Oil Change where I can get coffee or relax?
Oasis Coffee Company, a nearby coffee shop and cafe, is a perfect spot to relax and enjoy a drink before or after your vehicle maintenance.
Can I find other automotive services near Valvoline Instant Oil Change in Allen?
Yes, Firestone Complete Auto Care offers tire and automotive services nearby, and NuBrakes Mobile Brake Repair is also close for brake services.
How can the nearby Bank of America ATM help me during my visit to Valvoline Instant Oil Change?
The Bank of America ATM nearby allows you to conveniently access cash if needed for any automotive supplies or quick expenses during your visit.