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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

3.6
(224 reviews)

Business Details

1371 Andrews Pkwy, Allen, TX
75002, United States
(972) 737-3980

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Allen, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Caliber On Andrews Pkwy. location today.

Location

Enterprise Rent-A-Car
1371 Andrews Pkwy, Allen, TX
75002, United States

Hours

Reviews

3.6
224 reviews
5 stars
130
4 stars
12
3 stars
9
2 stars
11
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being helpful and professional, while others reported rude and unprofessional behavior from management.

Reservation Issues

Frequent complaints about unfulfilled reservations and lack of vehicle availability, leading to customer frustration.

Vehicle Condition

Concerns about the cleanliness and maintenance of rental vehicles, with reports of receiving cars with pre-existing damage.

Response Time

Customers expressed dissatisfaction with slow response times and difficulty reaching staff for assistance.
  • GP
    Gabrielle Perry
    5 days ago
    5.0
    Cameron Stevenson was so helpful and efficient! He got me in my rental right away and was able get me in the right sized vehicle!
  • FZ
    Farrukh Zubair
    6 days ago
    5.0
    Great customer service, very convenient car pick up & return & well maintained nice vehicle.
  • AJ
    April Jones
    Feb 8, 2026
    5.0
    They were very kind, helpful and informative at the Allen, TX location.
  • LP
    Lucas J Pratt
    Jan 14, 2026
    5.0
    They’ve kept me mobile during a few emergencies. Will return.
  • CT
    Clarissa T
    Jan 8, 2026
    1.0
    10 days later and this matter is still not resolved, I returned the vehicle over 2 weeks ago. I had not received my $300 deposit back. I saw one $132 credit to my account yesterday and then a $369 dollar charge today. This is absolutely preposterous!!! IVE SEEN THE REVIEWS OF ENTERPRISE STEALING MONEY BUT I CANNOT BELIEVE THEY DID THIS! THEFT IS NOT BUSINESS I demand a full refund of stolen funds from my card. I had already reached out and have not received a call back or response from the onsite team or accounting team.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car offer at the Caliber On Andrews Pkwy. location?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and flexible rental options to suit your needs.

What are the operating hours for Enterprise Rent-A-Car in Allen, TX?

The location is open Monday through Friday from 7:30 AM to 5:30 PM, Saturdays from 9 AM to 12 PM, and closed on Sundays.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
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  • Phone number
  • Official website
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