Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Addison, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Addison location today.
Location
Hours
Reviews
4.0
815 reviews
5 stars
536
4 stars
72
3 stars
42
2 stars
23
1 star
142
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals who provided exceptional service.
Efficiency
While some reviews highlighted quick service and hassle-free experiences, others reported long wait times and inefficiencies, particularly during busy periods.
Vehicle Availability
Numerous complaints were made about the lack of available vehicles, with customers often receiving smaller or different cars than what they reserved.
Communication Issues
Several customers expressed frustration over poor communication, including unanswered phone calls and lack of follow-up regarding reservations and charges.
Cleanliness and Condition
Feedback indicated mixed experiences regarding the cleanliness and condition of the vehicles, with some customers receiving cars that were not well-maintained.
- HMHaman Mozafari3 days ago5.0Fantastic experience, excellent customer service Jalon was very helpful and nice, they stayed overtime on Sunday when I was there just to help all customers, what a great team
- JTJ T3 days ago5.0Excellent Customer Service, loved the exact vehicle, will want to buy a vehicle there.
- SSSammi SergeantDec 29, 20255.0Ambrose was very helpful and made the process of getting the car painless. :) There was also a cashier who helped me at first, but I didn't catch his name. He was very pleasant and helpful too. They were both kind and efficient.
- CSChristina ScogginsDec 16, 20251.0Such a disappointing experience with this location. The staff was friendly and wanted to be helpful but inefficient. We had to change out our rental 3 times because they all smelled of smoke to the point I was getting sick. Every time we would go up there to change our cars they said it would be 15 min and we ended up being there 1.5 hours, even when we called ahead.
- TTToddDec 12, 20255.0Absolutely the best. Special thanks, too, to Jalon and Xavier for their incredible patience and why I'll continue coming back. UPDATE!!!!! First of all, his name is "Jalon" with an l, not an i. Secondly, though, THANK YOU TO JOE!! THE GUY WHO TOOK ME TO PICK UP MY CAR! What a great dude. Hell, I'd lease from Enterprise again just because of HIM! Great, great conversation. I really enjoyed talking about old times in Dallas. Just a wonderful overall experience and a great bunch of employees. Thanks again, guys
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles are available for rent at Enterprise Rent-A-Car in Addison, TX?
Enterprise Rent-A-Car in Addison offers a wide range of vehicles including cars, vans, and luxury cars for rent.
Where is Enterprise Rent-A-Car located in Addison, TX?
Enterprise Rent-A-Car is located at 15500 Midway Rd, Addison, TX 75001, US.
What are the business hours of Enterprise Rent-A-Car in Addison?
The location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 2:00 PM, and Sundays from 9:00 AM to 12:00 PM.
Does Enterprise Rent-A-Car in Addison accept credit cards for payment?
Yes, they accept American Express, Discover, Mastercard, and Visa, as well as cash and checks.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in Addison?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/tx/addison-0920.html or by calling +1 972-239-5751.
Does Enterprise Rent-A-Car offer special rates or discounts?
Yes, they offer great weekend rates which you can book via their website. They also provide discounts for active military members.
What nearby fitness facilities are available when visiting Enterprise Rent-A-Car in Addison?
Josy Team Fitness, a gym, is located nearby and offers a convenient workout option before or after renting a car.
Are there any nearby automotive services near Enterprise Rent-A-Car location?
Yes, nearby automotive services include Car Place Dallas for car sales and Xtreme Collision Repair for auto repairs, which might be useful for customers needing additional vehicle services.
What entertainment options are close to Enterprise Rent-A-Car in Addison?
Dallas Vibra, a local bar and dance club, is nearby and offers entertainment options for customers planning to explore after their rental visit.
Is there a nearby locksmith service near Enterprise Rent-A-Car in Addison?
Yes, A-1 Locksmith and A-1 Locksmith - Addison, both offering home security and locksmith services, are located near Enterprise Rent-A-Car.