Sunoco (Stripes)

Reviews

• SF

  Susan Friend

  Oct 30, 2024
  1.0
  Avoid this station at all costs!!!! I just fueled up here, and there were SO many problems. The card reader was down on the first two dispensers I tried. The third dispenser took my card, but then the "gas stop" on the handle didn't work. I stayed inside my car while my gas was pumping thinking that the gas flow would shut off when my tank was full. After a couple of minutes, I noticed that the pump had not shut off, and I got out of my car to check on things. My car was surrounded by a puddle of gas--at least 10 gallons worth--and gas was still pumping out of the handle. I went inside and reported the problem. An employee said the issue was with my car, not the pump, and offered no compensation or solutions. My car is not old, and I have NEVER had any problems fueling my vehicle. I had to get back in my car with my shoes soaking with gasoline and drive out of the station hoping my car wouldn't explode in the process. I have never felt more scared or humiliated at a gas station. I will never return to this station. If you are a military member, resist the urge to fuel up here. Just wait until you are on base. The gas attendants will be more honest, and the pumps will actually work. Update: I put fuel in my car at another station the next day to determine whether the problem was, in fact, my car. The fuel handle clicked off--as it should--when my tank was full. Thus, the problem was not with my car; it was with the Sunoco pump. I returned to Sunoco where I spoke to a male assistant manager. He said, "You had that problem with pump 8? Huh. We usually just have that problem with pump 11." Wait, what?! This station experiences fuel handle problems on a regular basis? I then spoke to a manager, Belia, who refused to acknowledge any responsibility and said that I should have watched the pump handle more closely. The reaction of management combined with the fact that they KNOW their pump handles have problems make this station a dangerous place to do business. My car could have exploded due to the malfunction of the pump, and NO ONE at the station cared.
• PT

  Patricia T

  Apr 13, 2024
  1.0
  Just stopped here to grab a quick bite on our way out of town. I ordered a bacon and egg burrito. My husband ordered a chorizo and egg. We headed out. Open the burritos to find they have a ton of beans and cheese. WE DIDN’T ASK FOR BEANS AND CHEESE. They were so gross we couldn’t even eat them. We stepped away after ordering to get something to drink. So we didn’t see him put the burritos together. Waste of money.
• SW

  Stephanie Wilson

  Feb 26, 2019
  5.0
  Always clean, nice employees

Frequently Asked Questions About Sunoco (Stripes)