Flying J Travel Center

4.0
2387 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Flying J Travel Center in Abilene, TX! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Flying J Travel Center
I-20 Exit 277 101 N Fm 707, Abilene, TX
79563, United States

Hours

Reviews

4.0
2,387 reviews
5 stars
1,122
4 stars
612
3 stars
347
2 stars
117
1 star
189

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted dirty restrooms and showers, with reports of unclean conditions and lack of maintenance.

Customer Service

There were numerous complaints about rude staff and poor customer service experiences, although some customers praised individual employees.

Operational Problems

Customers reported malfunctioning gas pumps, long wait times, and issues with the shower facilities, indicating a lack of proper maintenance and staffing.

Positive Experiences

Despite the negative feedback, some customers noted clean stores, good food options, and friendly staff, particularly at the Denny's restaurant.
  • JP
    Jami Van Brocklin, MSN, PMHNP-BC
    Dec 21, 2025
    4.0
    Some gas pumps don't work. Womens bathroom was dirty toilet paper all over the floor.
  • CN
    Chloe Niswander
    Dec 18, 2025
    1.0
    Flying J Clean store but as I was going to the restroom an employee came in to clean. She then bent down looking under the stall (completely disgusting) to see if it was empty while she was on a phone call talking to someone. Seeing me she was rude and said “oh of course the one room I didn’t check” but proceeded to block the bathroom door and hallway with 3 wet floor signs and a big cleaning cart making me move and step over everything to get through while she continued to chit chat on her phone. Then as my husband was checking out in line, because the card reader at the pumps didn’t work, the employee at the register asked “How much?”. He said “10 gallons” and she repeated “how much?” And he repeated “10 gallons”. She then proceeded to snap at him “that doesn’t tell me how much money you want on the pump” We travel the states constantly, this is the worst Flying J’s we have ever been too.
  • JS
    Jeff Smith
    Dec 17, 2025
    2.0
    Always the worst truck stops for customer service. They allowed a trucks to spend lengthy periods of time at the pumps without even fueling. Always long lines in the store.
  • DA
    D A
    Dec 13, 2025
    2.0
    Shower not clean at all only changed towels , full of hairs
  • JK
    Jackie Kroll
    Nov 26, 2025
    1.0
    Diesel pumps are falling apart, new paint isn't gonna cut it. It shouldn't take half an hour to fill my tank

Frequently Asked Questions About Flying J Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.