Advance Auto Parts

4.4
272 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 3225 S 14th St in Abilene offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
3225 S 14th St, Abilene, TX
79605, United States

Hours

Reviews

4.4
272 reviews
5 stars
166
4 stars
67
3 stars
23
2 stars
7
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Patrick, Timothy, and Nelly for their exceptional service.

Mixed Experiences

While some customers had positive interactions, others reported negative experiences, particularly regarding returns and exchanges, with complaints about perceived sexism and poor treatment of women.

Product Availability

Customers noted that the store generally has a good selection of parts, but there were instances of limited stock and difficulty finding specific items.

Professionalism

Several reviews highlighted the professionalism of staff members, with many going above and beyond to assist customers, especially in urgent situations.
  • BL
    Brodie Lucas
    Dec 27, 2025
    5.0
    Great service as usual!
  • CH
    Claudia Hernandez
    Nov 18, 2025
    1.0
    Do not bring your business here if your trying to exchange, or get your money back it's not a "lifetime warranty* it's a "lifetime limited warranty" meaning weather or not they sell you a part that's already broken they will not refund you, exchange it,or fix it, we found out they will intentionally red flag any part you buy from them in order to prevent you from returning anything, they gave my husband and mother in law the run around demanding IDs to who bought which part and refused to exchange a Starter Solenoid that was SOLD TO US BROKEN and wouldn't take it back because we tested it on our car? Like how else are we supposed to know if it works or not, the men there are also extremely sexist when my mother in law explained the part she brought back the guy told her "Oh you know what that part is?" And treated her like she was dumb the entire time any woman who comes here they treat terribly honestly just people looking for a cash grab and will scam you out of your wallet
  • SS
    sebastian silva
    Nov 6, 2025
    5.0
    Good and honest staff that helped me out a great deal, very professional 😁
  • DR
    Deloris Riojas
    Nov 1, 2025
    1.0
    If there was zero rating i would put 0 . Ihave bought batteries there for a few yrs now!!! This time. They check my battery said it was okay. It wasn't!!!!!!! It was the battery. They told me it wasn't under warranty. It was still had warranty on until next month. The guy ask did we install it. I said no I did. I'm a woman I get this all the dame time!!!! He goes oh probably you did something to it!!! Really I know how to change a Dame battery!!! Ur place sucks and u got people treating customers like women we are stupid. Well we are not. The other guy who was helping. He was help full some what. He don't know his numbers of the months . Well I'm not buying another battery from u guys. Or anything from ur store!!! Ur prices are to Dame high even though before everything got higher.
  • CG
    Carson Gibson
    Oct 23, 2025
    5.0
    Joe was incredible; not only did he help me, but taught me how to do it myself next time!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*