Pilot Travel Center

4.1
2113 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in White Pine, TN! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
3624 Roy Messer Hwy, White Pine, TN
37890, United States

Hours

Reviews

4.1
2,113 reviews
5 stars
1,048
4 stars
583
3 stars
253
2 stars
77
1 star
152

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Feedback on cleanliness is mixed; while some customers praised the cleanliness of the restrooms and showers, others reported dirty conditions and inadequate cleaning.

Staff Attitude

Customer experiences with staff vary significantly, with some praising friendly and helpful employees, while others reported rude and unhelpful service.

Parking Issues

Several reviews highlighted problems with parking, including reserved spots being unavailable and issues with non-paying drivers taking up spaces.

Food Quality

The quality of food options, particularly at McDonald's, received criticism for slow service and poor food quality, while some appreciated the variety of snacks available.

Convenience

Many customers noted the convenience of the location and the availability of amenities, such as large parking areas and easy access to fuel.
  • RF
    Ron Fine
    Dec 21, 2025
    5.0
    This pilot is my favorite I always stop in when I travel i81 bourbon pecan coffee is the best 😀
  • JR
    J J rc
    Dec 16, 2025
    5.0
    Always something new nice friendly staff as well
  • SA
    Stephen T Lewis - Trucker 2 AI
    Nov 16, 2025
    5.0
    Came here yesterday to fuel up & get some Wendy's. Good food & was good to go. Place has plenty of parking & decent food to eat. BAMA TRUCKER- ROLL TIDE
  • MA
    Mohamed Ali
    Oct 6, 2025
    1.0
    I get a Deasel full tank after 300 mile my fuel run out as well my truck and get issues with my truck I’m in shop right know never have any issues like this last 15 years with trucking business
  • RB
    Rusty Brooks
    Sep 7, 2025
    5.0
    Employees here are very polite, i showed up, got my reserved spot papers circled the lot... every spot is taken, talked with the manager here, she says the GM will not allow them to go knock on the doors to make non paying drivers move. ? (She did refund my reservation & made a spot for me in a no parking area). This is pure BS... I WILL BE CALLING CORPORATE IN THE MORNING.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.