Pilot Travel Center

4.1
2112 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in White Pine, TN! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
3624 Roy Messer Hwy, White Pine, TN
37890, United States

Hours

Reviews

4.1
2,112 reviews
5 stars
1,046
4 stars
584
3 stars
253
2 stars
77
1 star
152

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Mixed reviews on cleanliness; some praised the clean showers and restrooms, while others reported dirty bathrooms and showers.

Staff Attitude

Staff friendliness varied; some customers appreciated the polite service, while others encountered rude or unhelpful employees.

Parking Issues

Frequent complaints about reserved parking not being available upon arrival, leading to frustration among customers.

Food Quality

Food options, particularly at McDonald's, received criticism for slow service and poor quality, while some appreciated the variety of snacks available.

Convenience

Many customers found the location convenient with ample parking and easy access to fuel.
  • SL
    Stephen Lewis
    Nov 16, 2025
    5.0
    Came here yesterday to fuel up & get some Wendy's. Good food & was good to go. Place has plenty of parking & decent food to eat. BAMA TRUCKER- ROLL TIDE
  • MA
    Mohamed Ali
    Oct 6, 2025
    1.0
    I get a Deasel full tank after 300 mile my fuel run out as well my truck and get issues with my truck I’m in shop right know never have any issues like this last 15 years with trucking business
  • RB
    Rusty Brooks
    Sep 7, 2025
    5.0
    Employees here are very polite, i showed up, got my reserved spot papers circled the lot... every spot is taken, talked with the manager here, she says the GM will not allow them to go knock on the doors to make non paying drivers move. ? (She did refund my reservation & made a spot for me in a no parking area). This is pure BS... I WILL BE CALLING CORPORATE IN THE MORNING.
  • DM
    David Mclean
    Aug 24, 2025
    4.0
    Pretty good location, found parking in the late afternoon. No problem. Large truck parking. Store clean parking lot clean. All the pumps seem to have been working with good squeegees. The showers were clean. Good water flow. Great water and ventilation. Staff here was nice. Would be returning here again
  • BB
    Be'Be' Boling (Be'Be')
    Aug 22, 2025
    5.0
    Excellent location!! Plenty of car/truck/RV parking, reserved, (get yours online, pay with your points) and handicap accessible spaces. On the menu, McDonald's and Cinnabon. Subway is next door within walking distance. Washers, dryers and clean showers. Staff is friendly and helpful. Store is well stocked. Grounds and store are well maintained! The new mashables from Gatorade are good! "Be a Beacon of light so others can find their way. Safe and happy travels!" Be'Be'

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.