Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Union City, TN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Union City location today.
Location
Hours
Reviews
4.0
157 reviews
5 stars
100
4 stars
17
3 stars
8
2 stars
6
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Jay and Brennan for their excellent service.
Reservation Issues
Several reviews highlighted ongoing problems with vehicle availability despite having reservations, leading to significant customer dissatisfaction.
Vehicle Condition
Customers frequently reported issues with the cleanliness and maintenance of the vehicles, including unpleasant odors and unclean interiors.
Efficiency
While some customers experienced smooth and quick rental processes, others faced delays and poor communication, particularly regarding vehicle readiness.
Location Challenges
The Union City location was noted for being busy and often out of cars, leading to frustration among customers who relied on walk-in rentals.
- KCKendall Coleman2 days ago5.0As always, a smooth and professional experience with Union City, Tennessee branch. Very helpful and accommodating. Highly recommended.
- KKkobeleomiabellNov 16, 20255.0Christina was so helpful during the rental process. Made it all so easy!
- KBKristin BrewerSep 18, 20252.0I had a very disappointing experience with Enterprise. The morning of my scheduled pickup, I was contacted and told they likely wouldn’t have a car available, even though I had reserved in advance. An hour before my 5:30 pm pickup, I was told they had found something, but when I arrived, the vehicle reeked of cigarette smoke so strongly it gave me a headache the entire trip. The smell was overwhelming. I even spent my own money on smoke bombs and air fresheners, but nothing helped. On top of that, the car was not clean inside or out, it even had shredded cheese scattered inside. The windshield wipers were so worn they didn’t even clear water properly. While the car drove fine, the overall condition was unacceptable. When I returned the vehicle, I overheard an employee making the same phone call I had received, telling another customer that although they had a reservation, a car might not be available. Clearly, this is not an isolated issue but an ongoing problem with how Enterprise handles reservations. To make matters worse, I did not receive my full deposit back and have yet to receive any explanation. I would not recommend Enterprise to anyone. Reservations are not guaranteed, cars are not properly maintained or cleaned, and customer service leaves much to be desired.
- DVdeborah vancleaveSep 17, 20255.0Had a accident and needed a rental and enterprise had my back fixed me up with a good clean car very nice people will go there again if i ever need a rental again 🙂
- MHMichelle HutchensSep 11, 20255.0If you need a rental in the future please choose enterprise they are very helpful and they go out of their way to help you in any way they can..
Frequently Asked Questions About Enterprise Rent-A-Car
What are the main services offered by Enterprise Rent-A-Car in Union City, TN?
Enterprise Rent-A-Car in Union City offers a wide range of vehicles for rent including cars, vans, and luxury cars. They provide flexible rental options and airport pick-up service.
Where is the Enterprise Rent-A-Car location in Union City, TN?
The Enterprise Rent-A-Car location is at 1705 W Reelfoot Ave, Ste B, Union City, TN 38261, US.
What are the operating hours of Enterprise Rent-A-Car in Union City?
Enterprise Rent-A-Car is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What payment options does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment methods.
Can I reserve a rental car online at the Union City Enterprise location?
Yes, you can reserve your rental car online via their website at https://www.enterprise.com/en/car-rental-locations/us/tn/union-city-561u.html.
Are there any special rental deals currently available at Enterprise Rent-A-Car in Union City?
Yes, there are great weekend rates available. You can book now through their weekend specials page.
Which nearby medical facilities are close to Enterprise Rent-A-Car in Union City?
Fast Pace Health Urgent Care and Fast Pace Orthopedics are nearby medical centers where you can receive urgent care and orthopedic services.
What dining options are available near the Enterprise Rent-A-Car location?
Nearby dining options include China House (Chinese buffet), Burger King, Moustos Pasta & Grill (Italian), Taco Bell, and KFC for a variety of fast food and restaurant choices.
Where can I shop near Enterprise Rent-A-Car in Union City?
You can visit Walmart Union City - W Reelfoot Ave for shopping and mobile phones, and VF Outlet for clothing nearby.
Are there nearby automotive services near Enterprise Rent-A-Car in Union City?
Yes, nearby automotive services include Elite Auto Service for repairs and oil changes, and Walmart Auto Care Centers.