Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Springfield, TN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Springfield location today.
Location
Hours
Reviews
4.3
295 reviews
5 stars
215
4 stars
30
3 stars
11
2 stars4
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some staff were praised for being helpful and friendly, while others were criticized for being rude or unhelpful.
Vehicle Condition
Several customers reported receiving dirty or poorly maintained vehicles, with issues such as flat tires and unclean interiors.
Reservation Issues
Frequent complaints about not receiving the reserved vehicle type, with customers often being downgraded or offered vehicles that did not meet their needs.
Efficiency
Many customers appreciated the quick rental process and efficient service, although some experienced long wait times.
Overall Experience
While some customers had positive experiences and praised the staff, others expressed significant dissatisfaction, particularly with specific employees and vehicle availability.
- JPJacob PeachNov 11, 20251.0Very bad service, car license was 6 months expired and dirty
- SBStaci BrownNov 11, 20255.0Best car rental available.
- WHWayne HoefertNov 11, 20255.0The customer service rep made sure everything was good to go for the pick up of my rental, the vehicle was in great/clean shape, and exactly what I needed while my personal vehicle was getting repaired.
- MKMorgan KingOct 28, 20255.0I got into a wreck and needed to rent a car. I ended up with a rental from the Springfield TN location for almost one month and everything worked out well. Will was a big help each time I had a question.
- DMDiane McNettSep 25, 20251.0We reserved a luxury car. When we arrived at the rental location we were told that they do not normally have luxury cars. We were downgraded ... substantially. The location manager was neither friendly or helpful. This was a terrible customer experience. I would avoid renting from Enterprise.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Springfield, TN?
Enterprise Rent-A-Car is located at 2809 Memorial Blvd, Springfield, TN 37172.
What are the operating hours of Enterprise Rent-A-Car in Springfield?
Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 5:30 PM and is closed on Saturdays and Sundays.
What types of vehicles can I rent at Enterprise Rent-A-Car in Springfield?
Enterprise offers a wide range of vehicles including rental cars, vans, and luxury cars to suit your needs.
Does Enterprise Rent-A-Car in Springfield offer airport pickup services?
Yes, Enterprise provides airport pickup services to make your rental experience convenient.
How can I make a reservation with Enterprise Rent-A-Car Springfield?
You can reserve your rental car online at Enterprise's website specific to the Springfield location or via the reservation URL provided.
What payment options are accepted at Enterprise Rent-A-Car in Springfield?
Enterprise accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment methods.
Is Enterprise Rent-A-Car in Springfield owned by women, and do they offer military discounts?
Yes, this location is woman-owned and offers discounts for active military members.
Are there any gas stations near Enterprise Rent-A-Car in Springfield for refueling purposes?
Yes, nearby gas stations include Sudden Service #19, BP America, Shell, Sudden Service, and Citgo Jrs Foodmart, making it convenient to refuel your rental vehicle.
What automotive service or repair shops are near Enterprise Rent-A-Car in Springfield?
Nearby automotive services include NAPA Auto Parts, Payne Chevrolet, and Payne Chevrolet, Inc., as well as Tidal Wave Auto Spa for car washes and detailing.
Are there dining options close to Enterprise Rent-A-Car in Springfield?
Yes, nearby restaurants include Mami Panchi Grill, DosBros Fresh Mexican Grill, Bojangles', Tropical Smoothie Cafe, and Wingstop, providing a variety of dining choices before or after your rental visit.