Tire Discounters

4.5
1238 reviews

About

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Hey Spring Hill neighbors – did you know that Tire Discounters includes a free alignment with a standard 4-tire installation? In case you haven’t heard, our family-owned and operated tire stores offer the best value and tire deals in the business. We’re located just down the road from you at 4927 Main St, and carry a huge selection of tire brands like Michelin, Pirelli, Continental, BF Goodrich, Goodyear, Nexen, and many more. In other words… if you want it, we’ve got it. Swing by the shop today, or get in touch with us at (615) 656-5500.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Tire Discounters
4927 Main St, Spring Hill, TN
37174, United States

Hours

Reviews

4.4
506 reviews
5 stars
392
4 stars
37
3 stars
9
2 stars
14
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including long wait times, rude staff, and lack of communication.

Service Quality

Numerous reviews highlighted issues with service quality, including incorrect repairs, misdiagnoses, and damage to vehicles during service.

Staff Performance

While some staff members received praise for their helpfulness and professionalism, others were criticized for being unhelpful or dismissive.

Appointment Management

Customers expressed frustration over the management of appointments, often experiencing long wait times despite having scheduled visits.

Positive Experiences

Despite the negative feedback, several customers shared positive experiences, particularly with specific staff members who provided excellent service.
  • JH
    Jeff Hettinger
    3 days ago
    1.0
    I visited this location about a few weeks ago to inquire about purchasing some tires. The woman behind the counter greeted me, I then asked if she could check whether they had the tires I wanted in stock. I barely managed to say the brand before she cut me off, saying they didn’t have them because they were discontinued and she wouldnt be able to order them either. She didn’t wait for the type or size. The brand and the specific tire are absolutely not discontinued. In fact, it’s a newly released version and is listed as available on their Tire Discounters website as available for this location. When I mentioned that, only then did she offer to look up the tire. At that point, I told her not to bother and walked out. It was obvious to me that she didnt want to do any type of work I don’t want to do business with a company that employs someone who dismisses a customer so quickly. Im not even in sales and Id know better than to dismiss someone, Id offer to find a comparable tire or something.... Based on this interaction, and other recent reviews of this location it’s clear to me that this location doesn’t prioritize customer service. Id steer clear of this location
  • CG
    Chris G
    Oct 17, 2025
    1.0
    Over the years this has been an excellent place to have service on a vehicle. I no longer feel this way. I stopped by days in advance to get the parts ordered for my service. I arrived to my appointment to find out they only had a portion of what I had requested. Not because they didn’t come in, but because they sold them to someone else! WOW! Just WOW! To make this worse I also had to deal with a smart mouth young woman that couldn’t care less about this!!!
  • CK
    Casey Kinnan
    Oct 11, 2025
    1.0
    When making an appointment, your customers should not have to wait 2.5-3hrs for an oil change/tire rotation. This has happened on the last 2 visits. I am done with TD. I have been a customer for 15yrs, all of my personal and work vehicles are no longer going to be serviced by you. I will gladly pay the extra for the tire rotation to a local business who respects and honors the appointments made. Goodbye.
  • GB
    G B
    Oct 8, 2025
    1.0
    This place should be called Discount Customer service. Avoid go to Firestone. They know what customer service is.
  • JJ
    jeff jones
    Oct 3, 2025
    1.0
    bought new tires. came home found leaking valve stem. came back. lugs were so tight they snapped them. had to cut off lug bolts. inept workers. avoid at all cost.

Frequently Asked Questions About Tire Discounters

How do I know if I need an alignment?

The #1 cause of uneven or rapid tire wear is misalignment. Your vehicle also may pull to one side or feel "loose" when steering, and you might even observe a drop in fuel economy. Alignment is critical to tire life and vehicle safety. In fact, if you install new tires on a misaligned vehicle, some manufacturers won't even honor your tire warranty. Everyday driving, potholes, hard turns, and sudden stops, gradually knock your wheels out of alignment. This wear is natural, but it can quickly chew through your tires. That's why Tire Discounters includes a FREE alignment ($129.99 value) when you purchase 4 tires installed. It's just another way we help you get more life (and more value) out of your tires.

How do I get a free alignment?

At Tire Discounters, when you purchase any 4 tires with installation, you get a FREE alignment. A 4 wheel alignment is valued at $129.99, and comes with a 12 month warranty.