Zeke's Automotive Group

4.9
1089 reviews

About

Auto Broker
Zeke's Automotive Group is your #1 source for buying a quality pre-owned vehicle and we are open Monday through Saturday.

Location

Zeke's Automotive Group
169 S Lowry St, Smyrna, TN
37167, United States

Hours

Reviews

4.9
1,089 reviews
5 stars
1,032
4 stars
15
3 stars
9
2 stars
5
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness, friendliness, and professionalism of the staff, particularly highlighting salespeople like Jacob, Mike, and Ryker.

Buying Experience

The car buying process was frequently described as quick, easy, and pressure-free, with several customers noting the transparency and efficiency of the transactions.

Vehicle Quality

While most reviews mentioned satisfaction with the vehicles purchased, there were a few complaints regarding undisclosed issues with cars, indicating a need for improved vehicle inspection before sale.

Recommendations

Numerous customers expressed their willingness to recommend Zeke's Automotive to others, citing positive experiences and a strong likelihood of returning for future purchases.
  • NK
    Nicholaus Korando
    3 days ago
    3.0
    Getting close to the six month mark of ownership on a vehicle bought from Zeke's and I had agreed to leave a review as part of my purchase. Mike (sales) greeted me a during a busy time and was extremely helpful and professional, I really enjoyed talking with him during our time. Their process is simple, I didn't spend a ton of time waiting or listening to a spiel on the dealership. There's a lot of inventory to choose from and they religiously use the Car Gurus app which is how I found them. Over all, this seems like a decent place to purchase a vehicle from. I looked over the inventory and finally decided on this Honda. The car was close to a NADA dealer cost and close to what I was looking for in a vehicle so I sat down to negotiate. I was informed of sizable dealer fee that was non-negotiable, but after stating my position and my cash offer we struck a deal with a promise I would leave a positive review. Since I've already spoke of the positives I'd like to leave my honest opinion of what I bought.. After almost 6 months into a low mile Honda Civic , I have replaced the clutch, O2 sensor, and fixed an evap leaks (so far) and I believe there may be more. I need to state that no one but "I" was responsible for having this vehicle inspected before the purchase and that the invoice clearly states "no warranty", but after my mechanic telling me that bolts joining the transmission and engine together were missing and a check engine light coming on within a month makes me weary of my purchase and the dealer. I suspect the car was repaired at some point, not sure if it was under Zeke's position or someone else's. I won't blame Zeke's for the missing bolts or the check engine light that came on soon after I took ownership, but I will say to make sure that you have your vehicle checked out before a purchase is made.
  • BR
    Brynleesoarous rex
    Nov 15, 2025
    5.0
    The salesman was absolutely amazing. There was no pressure to buy. The Finance Officer went over all the details for the sale and explained the extended warranty in detail. Overall experience was the best I have ever encountered. Love this place!!!!
  • BC
    Barrett Coleman
    Nov 11, 2025
    5.0
    First dealer I've been to where they just hand you the keys and say "have fun" for your test drive. They don't ride with you, and there's no mandatory route. (Mr.Mike) My only disappointment was when there was a unidentified leak on a truck and mechanic said it was fine (96 Chevy) Dealer experience - was amazing Mechanic experience - ehh...
  • SB
    Spencer Beaty
    Nov 5, 2025
    5.0
    Well there is a lot of car dealerships and used car lots that will take advantage of you and even lie, but as of right now I have not had anything but a great experience and so far the vehicle has been exactly what I was looking for and has been reliable. The salesman (Jacob) was awesome and made things easy and walked me through every step with ease and friendliness. I am also looking for an everyday car and they have gotten my attention and am currently looking to purchase my second vehicle from them. Also, Misty was great and I enjoyed talking with all their people including Abraham. You never really know what you are going to get and I am always sceptic of what you might be getting into or who you can trust, right now I have nothing but great things to say and would recommend, thank you Zeke's Automotive Group and your people.
  • HL
    Hayden Luyk
    Oct 30, 2025
    1.0
    Probably the worst group that I've dealt with in my life. Sold me a car with 4K in engine issues and played stupid when I called and asked them about it. They did offer to take a look at the car, at my expense. I guess the 12.7K they took from me wasn't quite enough. And these are the same mechanics that couldn't hear a really loud engine rattle on a cold start. I did give them an opportunity to make it right, but was told because I didn't buy the warranty, which they didn't offer me, they couldn't do anything. Wouldn't trust this group & should've read the 1 star reviews before considering. Would caution anyone thinking about purchasing to look elsewhere.

Frequently Asked Questions About Zeke's Automotive Group

Where is Zeke's Automotive Group located?

Zeke's Automotive Group is located at 169 S Lowry St, Smyrna, TN 37167, USA.

What are the operating hours of Zeke's Automotive Group?

The business is open Monday through Saturday from 9:00 AM to 6:00 PM and closed on Sundays.