Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Smyrna.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
409 Sam Ridley Parkway West, Smyrna, TN
37167, United States
Hours
Reviews
4.3
824 reviews
5 stars
581
4 stars
96
3 stars
33
2 stars
30
1 star
84
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers praised the quick and efficient service, often mentioning being in and out in under 30 minutes.
Customer Service
Overall, the staff was described as friendly, courteous, and professional, with several customers highlighting specific employees for their excellent service.
Mixed Experiences
While many reviews were positive, some customers reported issues with service quality, including mistakes during oil changes and unprofessional behavior from certain staff members.
Upselling Concerns
A few customers expressed concerns about pressure to upsell services and perceived dishonesty regarding service recommendations.
Cleanliness and Professionalism
The location was generally noted for being clean and following professional protocols, although there were isolated complaints about specific incidents.
- KSKenny Scribner3 days ago5.0, friendly, and very knowledgeable
- GFGene ForteOct 31, 20255.0The gentleman that helped me was very friendly and helpful The service was fast and done professionally!!! 5 ⭐️ HIGHLY RECOMMEND
- CVCaleb VOct 30, 20254.0The wait was a little long (about a half hour before I got in, took roughly an hour total from arrival to the time I left the bay) and they spilled a small amount of oil on my engine cover, but the underside of my car was clean with no residue and everything was tight. They follow company protocol well and the service was friendly.
- TBTimothy BledsoeOct 29, 20255.0This location is always professional and courteous. Highly recommend them!
- MLMichael LawrenceOct 27, 20255.0They had me out no time, the was also crowded and was done with everyone in a timely fashion
Frequently Asked Questions About Valvoline Instant Oil Change
What types of vehicle maintenance services does Valvoline Instant Oil Change in Smyrna offer?
Valvoline Instant Oil Change provides quick, easy preventive vehicle maintenance including 15-minute stay-in-your-car oil changes and a wide range of maintenance solutions for all vehicle types.
What are the operating hours for Valvoline Instant Oil Change in Smyrna?
They are open Monday through Saturday from 7:00 AM to 7:00 PM and on Sunday from 8:00 AM to 6:00 PM.
Where is Valvoline Instant Oil Change located in Smyrna?
The location is at 409 Sam Ridley Parkway West, Smyrna, TN 37167, USA.
Does Valvoline Instant Oil Change in Smyrna require appointments?
No, appointments are not required at this location.
What payment methods are accepted at Valvoline Instant Oil Change in Smyrna?
They accept debit cards, credit cards, and mobile NFC payments.
Are there any holidays when Valvoline Instant Oil Change is closed?
Yes, they are closed on November 27, 2025 (Thanksgiving) and December 25, 2025 (Christmas).
Is there a banking option close to Valvoline Instant Oil Change in Smyrna?
Yes, Regions Bank is nearby, providing convenient banking and ATM services for customers in the area.
Where can I grab food before or after visiting Valvoline Instant Oil Change?
Nearby dining options include La Siesta for Tex-Mex food, Golden China for Chinese cuisine, and The Casual Pint of Smyrna for a casual restaurant and bar experience.
Are there healthcare facilities near Valvoline Instant Oil Change in Smyrna?
Yes, CenterWell Senior Primary Care and CenterWell Smyrna, both offering geriatric and general medical services, are located nearby.
How can the nearby UPS Authorized Shipping Outlet help customers visiting Valvoline Instant Oil Change?
Customers can conveniently manage shipping and courier needs at the nearby UPS Authorized Shipping Outlet while taking care of their vehicle maintenance.