Business Details
About
Car WashAuto Detailing ServiceTommy's Express Car Wash
We are more than just an express car wash. Tommy's Express of Smyrna, TN believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.8
151 reviews
5 stars
88
4 stars
15
3 stars
8
2 stars
10
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Several customers reported poor customer service experiences, including unresponsive management and rude staff.
Wash Quality
Many reviews indicated dissatisfaction with the quality of the car wash, with vehicles often coming out still dirty.
Staff Friendliness
Despite some negative experiences, many customers praised the friendliness and helpfulness of the staff.
Vacuum Issues
Numerous customers complained about the vacuum machines being clogged or ineffective.
Management Accountability
There were multiple reports of management failing to address customer complaints or incidents effectively.
- 888400TACTACAMDec 26, 20255.0Thank you for the quick vacuum!
- JNJake NewtonDec 17, 20255.0Easy to sign up for membership - even offer your first month free! Staff was friendly - will definitely be a long time customer 😊
- CLClifford LoveNov 12, 20255.0Great place get your vehicle nice and clean and shiny
- GMGavin MartinSep 30, 20255.0Been a member since the wash opened back in 2023. Employees always have a smile on their faces and make sure we are taken care of. Michael, the manager of this wash is amazing and truly cares about his employees and us monthly members!!
- RJRyan JohnsonSep 28, 20251.0Car was still dirty after the wash(10$). The back window looked filthy . The staff told me unless you pay for the more premium washes your car isn't going to get clean. I went ahead and scrubbed the car with a sponge and a bottle of water. The dirt easily came up. Your better off spraying your car down with a hose . Asked for a refund the guy at the counter said no but I could always pay for another cycle ..
Frequently Asked Questions About Tommy's Express® Car Wash
What are the operating hours of Tommy's Express® Car Wash in Smyrna, TN?
Tommy's Express® Car Wash is open every day from 7:00 AM to 9:00 PM.
Where is Tommy's Express® Car Wash located in Smyrna?
It is located at 477 Potomac Pl., Smyrna, TN 37167, USA.
What products does Tommy's Express® Car Wash offer?
They offer products including Rainbow Coat foam, Body Wax, Tommy Guard®, Red Hot Cleanser, and Tire Shine to ensure a deep clean and shine for your vehicle.
Does Tommy's Express® Car Wash provide an unlimited wash membership?
Yes, customers can sign up for the unlimited membership program by downloading the TommyClub App and joining today.
What payment methods are accepted at Tommy's Express® Car Wash?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Are there any free services offered at Tommy's Express® Car Wash?
Yes, free vacuums and free mat washers are available, along with interior detailing kits.
How can I contact Tommy's Express® Car Wash in Smyrna?
You can reach them by phone at +1 615-930-0315 or email at TN192@teamtommys.com.
What nearby beauty and spa services are available close to Tommy's Express® Car Wash?
Nearby beauty and spa options include La Belle Nail Spa and BWilltheBarber, perfect for a pampering session before or after your car wash.
Which dining options are near Tommy's Express® Car Wash in Smyrna?
Nearby dining options include Laredo Taco Company, Raise the Roost chicken restaurant, Bonchon Korean restaurant, Rock N Roll Sushi, and Dunkin' for coffee and snacks.
What nearby medical and urgent care facilities are accessible from Tommy's Express® Car Wash?
Sam Ridley Urgent Care, CareNow Urgent Care, and Ideal Dental are nearby for any medical or dental needs during your visit.