Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal Service
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Location
Hours
Reviews
4.3
142 reviews
5 stars
106
4 stars
12
3 stars
5
2 stars
3
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service provided by staff, particularly highlighting individuals like Scotty and Elizabeth for their exceptional support.
Quality of Repairs
The majority of reviews noted high-quality repair work, with many customers stating their vehicles looked brand new after service.
Communication
Customers appreciated the consistent updates and clear communication throughout the repair process, which contributed to a positive experience.
Timeliness
While many reviews mentioned timely repairs, a few customers expressed frustration with delays and scheduling issues.
Mixed Experiences
Some reviews indicated dissatisfaction with customer service at the front desk and issues with appointment scheduling, suggesting inconsistency in service quality.
- LFLaura FitzgeraldNov 8, 20255.0Elizabeth was absolutely awesome!! Responsive, helpful and kind!!
- BRBarbara RobertsonOct 31, 20255.0Scotty Thompson and Shannon were prossional and took great care of me and my car. The timing was on point in getting my vehicle back. Scotty was very explanatory, of the details that would have to be performed. He has a friendly personality, and he was when I brought another vehicle several years ago. Shannon kept me with ease on how to make my payment, and Scotty took care of my rental return. I am so happy I went back to Gerber Collision in Smyna. .
- BCBrad CroppOct 28, 20255.0Professional and knowledgeable. Excellent work on a roof repair. Highly recommend.
- JSJames StephensOct 17, 20255.0Great repair work, excellent paint blending. Great people to work with. Scott goes the extra mile.
- CCChrisOct 8, 20255.0I have used Gerber for two auto collision claim services and both times I've had great experiences. Notably, the repair times have been very reasonable and the communication has been both professional and consistent. Gerber is LUCKY to have Elizabeth Townsend as a representative/employee as she is phenomenal to work with. She remained very responsive, explained everything to me and even gave me a ride to pick up my rental car.
Frequently Asked Questions About Gerber Collision & Glass
What services does Gerber Collision & Glass Smyrna offer?
Gerber Collision & Glass Smyrna offers collision repair, auto body repair, paintless dent repair, windshield replacement, auto glass services, dent removal, and free estimates.
What are the operating hours of Gerber Collision & Glass Smyrna?
Gerber Collision & Glass Smyrna is open Monday through Friday from 8:00 AM to 5:00 PM, and closed on Saturdays, Sundays, and major holidays like Thanksgiving, Christmas, and New Year's Day.
Where is Gerber Collision & Glass located?
Gerber Collision & Glass is located at 2569 Highwood Blvd, Smyrna, TN 37167, United States.
Does Gerber Collision & Glass Smyrna provide a guarantee on their repairs?
Yes, Gerber Collision & Glass provides a Lifetime Guarantee on their collision and auto glass repairs for as long as you own your vehicle.
What payment methods are accepted at Gerber Collision & Glass Smyrna?
Gerber Collision & Glass Smyrna accepts American Express, Discover, Mastercard, Visa, and checks as payment options.
How can I contact Gerber Collision & Glass Smyrna for inquiries or estimates?
You can contact Gerber Collision & Glass Smyrna via phone at +1 615-355-8889 or email at info@gerbercollision.com for estimates or inquiries.
Are there hotels nearby Gerber Collision & Glass Smyrna for customers who need accommodation?
Yes, nearby hotels include Holiday Inn Express & Suites Smyrna-Nashville Area, La Quinta Inn & Suites, Hampton by Hilton, Sleep Inn & Suites Smyrna - Nashville, and Hilton Garden Inn Nashville/Smyrna, which provide convenient accommodations for customers.
Where can customers grab a meal near Gerber Collision & Glass Smyrna while waiting for their vehicle?
Customers can enjoy dining at nearby restaurants such as Cracker Barrel Old Country Store, Calendars Eats & Lounge, and Ruby Tuesday, offering a variety of food options close to the repair center.
Are there other automotive repair shops near Gerber Collision & Glass Smyrna?
Yes, Auto Art Body Shop and Auto Art Of Smyrna are nearby automotive repair shops that customers might consider for additional vehicle services.
What is the website to learn more or get a free estimate from Gerber Collision & Glass Smyrna?
You can visit https://www.gerbercollision.com/locations/smyrna-tn to learn more about services and request a free collision auto body repair estimate or auto glass quote.