Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Smyrna, TN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Smyrna location today.
Location
Hours
Reviews
4.3
429 reviews
5 stars
298
4 stars
46
3 stars
23
2 stars
20
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Nate, Julian, and Erica for their exceptional service.
Vehicle Condition
Feedback varied on vehicle cleanliness and reliability, with some customers reporting clean and well-maintained cars, while others experienced issues with dirty or unsafe vehicles.
Efficiency
Several reviews noted quick rental and return processes, although some customers experienced long wait times due to understaffing.
Reservation Issues
There were multiple complaints about reservation problems, including unavailability of reserved vehicles and incorrect paperwork.
Overall Experience
While many customers had positive experiences and expressed loyalty to the location, there were significant complaints regarding poor service and vehicle quality that impacted some customers' overall satisfaction.
- JAJai Amaro5 days ago5.0The service and the employees always do a great job. Very nice and quick service always.
- LGLarry GheeNov 2, 20255.0One of the best places to rent a car. I have never had a real issue
- CCCynthiaOct 12, 20255.0Very friendly and quick.
- RRRobertOct 8, 20255.0Clean, reliable vehicle. Easy rental and return processes. Professional, friendly staff.
- ARAngel RiveraOct 3, 20255.0I recommend this Enterprise Location. Great Customer service with no waiting time. Nate, at the counter was incredibly helpful and made my day so much better!" Thank you Nate!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Smyrna offer?
Enterprise Rent-A-Car in Smyrna offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options to suit your needs.
What are the operating hours for Enterprise Rent-A-Car in Smyrna?
The Smyrna location is open Monday through Friday from 7:30 AM to 5:30 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I reserve a rental car from Enterprise Rent-A-Car in Smyrna?
You can reserve your rental car online at the Enterprise website or by calling their local phone number +1 615-355-9985.
What payment methods are accepted at Enterprise Rent-A-Car in Smyrna?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, MasterCard, and Visa for payment.
Does Enterprise Rent-A-Car in Smyrna offer any discounts or special rates?
Yes, they have great weekend rates and discounts for active military members. You can find weekend specials on their website.
Is Enterprise Rent-A-Car in Smyrna owned or operated by a woman?
Yes, the Smyrna Enterprise Rent-A-Car location is owned by a woman.
What nearby car repair and tire services are available if I need assistance while renting a vehicle?
Nearby automotive services include The Tireman, Jon's Auto Service, No Limit Auto Repair, and Quality Transmission and Total Car Care for repair and tire needs.
Where can I find fuel and car wash services near the Enterprise Rent-A-Car Smyrna location?
The Shell gas station nearby provides fuel, a convenience store, and car wash services for your convenience.
Are there any grocery stores or restaurants near Enterprise Rent-A-Car in Smyrna for quick stops before or after picking up a rental?
Yes, Smyrna Super Mercado and La Michoacana Gourmet de Smyrna offer grocery options. For dining, Carnicería y Taquería La Frontera provides Tex-Mex cuisine.
How can nearby public services like the Rutherford County Clerk Office assist me during my visit to Enterprise Rent-A-Car?
The Rutherford County Clerk Office nearby offers public and government services, which can be useful if you need local documentation or community assistance while renting a vehicle.