AutoZone Auto Parts

4.3
415 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone S Lowry in Smyrna, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Smyrna, TN or call us at (615) 355-6898.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
221 S Lowry, Smyrna, TN
37167, United States

Hours

Reviews

4.3
415 reviews
5 stars
258
4 stars
96
3 stars
31
2 stars
7
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees going above and beyond to assist.

Staffing Issues

Several reviews noted that the store was often understaffed, leading to long wait times and inadequate service during busy periods.

Product Availability

Customers frequently mentioned that the store had the parts they needed, although there were instances of stock shortages for specific items.

Mixed Experiences

While many reviews highlighted positive interactions, there were also complaints about rude staff and poor customer service in some instances.

Pricing Concerns

Some customers felt that prices were high compared to competitors, although others noted that the service justified the cost.
  • JB
    Jenn B
    Nov 7, 2025
    5.0
    Yoel was wonderful! I absolutely dislike going into an auto parts store being a female because 9 times out of 10 I'm talked down to for asking questions that I don't know the answer to. He was very helpful getting the part I needed and explaining to me how to change it. You guys have a gem with him!!!!!
  • LR
    lauren ramirez
    Sep 18, 2025
    5.0
    I recently called this shop and was fortunate enough to get Corey, who patiently answered all of my questions. His help was invaluable!
  • GM
    Guillermo Moran
    Aug 3, 2025
    5.0
    La atención es excelente!!
  • WA
    Wesley A
    Jul 30, 2025
    5.0
    Becky at store #81 is amazing! I needed wiper blades, not sure what to get. I had gone to another chain and waited along with several other people without being acknowledged, much less get assistance. I called this store, Becky answered immediately (rare), I told her my vehicle, she looked up the blades and got them ready for me. When I walked in I was acknowledged immediately by Becky and another employee. She had my items ready, and even had her employee ready to install them for me then. This is customer service that is almost non-existent these days. She was helpful, kind, prepared, friendly... I will use this store for any future needs, just because of Becky. She's the BEST!
  • NB
    Neal Burnette
    Jul 27, 2025
    5.0
    Richie helped me fix my battery during crazy summer heat. Very thankful for it and recommend them!

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts in Smyrna, TN?

AutoZone Auto Parts in Smyrna, TN is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services for customer convenience.