AutoZone Auto Parts

4.4
420 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone S Lowry in Smyrna, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Smyrna, TN or call us at (615) 355-6898.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
221 S Lowry, Smyrna, TN
37167, United States

Hours

Reviews

4.4
420 reviews
5 stars
263
4 stars
96
3 stars
31
2 stars
7
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.

Staffing Issues

Several reviews noted that the store was often understaffed, leading to longer wait times and some negative experiences.

Product Availability

Customers expressed mixed feelings about product availability, with some finding what they needed quickly while others encountered stock issues.

Pricing Concerns

There were comments about the prices being higher compared to competitors, with some customers suggesting alternatives for better deals.
  • RB
    Ron Beaver
    Nov 27, 2025
    5.0
    Unusual auto parts service. Not only do the know their stuff they lead you to what you need. These shops,I believe are independent owned and this one is extra helpful,!
  • KG
    Kristen Scribner (Moon Goddess)
    Nov 25, 2025
    5.0
    Excellent customer service very helpful!
  • JB
    Jenn B
    Nov 7, 2025
    5.0
    Yoel was wonderful! I absolutely dislike going into an auto parts store being a female because 9 times out of 10 I'm talked down to for asking questions that I don't know the answer to. He was very helpful getting the part I needed and explaining to me how to change it. You guys have a gem with him!!!!!
  • LR
    lauren ramirez
    Sep 18, 2025
    5.0
    I recently called this shop and was fortunate enough to get Corey, who patiently answered all of my questions. His help was invaluable!
  • WA
    Wesley A
    Jul 30, 2025
    5.0
    Becky at store #81 is amazing! I needed wiper blades, not sure what to get. I had gone to another chain and waited along with several other people without being acknowledged, much less get assistance. I called this store, Becky answered immediately (rare), I told her my vehicle, she looked up the blades and got them ready for me. When I walked in I was acknowledged immediately by Becky and another employee. She had my items ready, and even had her employee ready to install them for me then. This is customer service that is almost non-existent these days. She was helpful, kind, prepared, friendly... I will use this store for any future needs, just because of Becky. She's the BEST!

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts in Smyrna, TN?

AutoZone Auto Parts in Smyrna, TN is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services for customer convenience.