Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 389 S Lowry St in Smyrna offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
311 reviews
5 stars
187
4 stars
72
3 stars
20
2 stars
8
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees like Bryan, Yoel, and Mike for their exceptional service.
Product Availability
Customers frequently noted that the store had the parts they needed in stock, often at competitive prices.
Mixed Experiences
While many reviews highlighted positive interactions, there were also reports of rude or unhelpful staff, indicating inconsistency in service quality.
Efficiency
Several customers appreciated the quick service and efficiency in handling their requests, although some noted slow wait times during busy periods.
Store Environment
The store was described as clean and well-organized, making it easier for customers to find what they needed.
- MGMitch Green1 day ago1.0They be low on manpower but, I called and placed on hold for over 10 mins. Called back placed on hold for another 10 mins. I don’t believe anyone wants to talk to me :(
- MMMarleny McDanielOct 31, 20255.0Sunny was a great help!!!!
- LMLevonne MacomsomOct 26, 20255.0Yoel and John were extremely helpful! They both deserve a raise for their exceptional customer service.
- BGB GoodOct 15, 20255.0these guys are always willing to help out and help find stuff if you don't see it on the shelf. Been to some where they just don't care. Y'all are doing great!
- MMMaya MooJul 22, 20255.0I went here recently to change my battery with my dad, and the customer service I received was beyond exceptional. The two associates working (I believe their names are Mark and Bryan) were friendly, patient, and incredibly helpful. Bryan went out of his way to help me change one of my terminals. And Mark helped me navigate through changing a new battery. I will definitely visit again if I have any car trouble or fix ups I need in the future.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What auto parts and accessories does Advance Auto Parts in Smyrna stock?
Advance Auto Parts stocks new parts and accessories such as batteries, oil filters, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits for all makes and models.
Can Advance Auto Parts install my new car battery?
Yes, Advance Auto Parts will install your new battery for free with purchase. Exclusions may apply.
Does Advance Auto Parts offer recycling services?
Yes, Advance Auto Parts accepts used motor oil and used batteries for free recycling. Exclusions may apply.
What are the store hours for Advance Auto Parts at 389 S Lowry St, Smyrna?
The store is open Monday to Saturday from 7:30 AM to 8:00 PM and Sundays from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer curbside pickup?
Yes, Advance Auto Parts offers curbside pickup service for customer convenience.
What payment methods are accepted at Advance Auto Parts?
Advance Auto Parts accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Is there free parking and wheelchair accessibility at this Advance Auto Parts location?
Yes, the store has free parking and wheelchair accessible entrances and parking spots.
Where can I find a nearby bank if I need to withdraw cash for my purchase?
Southern Bank of Tennessee and FirstBank are nearby banks close to Advance Auto Parts for your banking needs.
Are there restaurants near Advance Auto Parts if I want to grab a meal before or after shopping?
Yes, nearby restaurants include De Paso Taqueria, Sub Station II, Famous Chinese Restaurant, Azteca Taquería & Restaurante, and Rincon Chapin.
What automotive repair services are available near Advance Auto Parts in Smyrna?
Nearby automotive repair and auto dealer options include TRUST Motors Inc, BBB Auto Sales of Smyrna, Rusty Bottom Garage, and Smyrna Auto Sales.