Advance Auto Parts

4.2
314 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 389 S Lowry St in Smyrna offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
389 S Lowry St, Smyrna, TN
37167, United States

Hours

Reviews

4.3
313 reviews
5 stars
189
4 stars
72
3 stars
20
2 stars
8
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees like Bryan, Yoel, and Mike for their exceptional service.

Product Availability

Customers frequently noted that the store had the parts they needed in stock, often at competitive prices.

Mixed Experiences

While many reviews were positive, there were also complaints about poor service from certain employees, indicating inconsistency in customer experiences.

Efficiency

Several customers appreciated the quick service, although some mentioned slow wait times during busy periods.
  • TV
    Tyree Vongsaly
    Dec 5, 2025
    5.0
    Came here to change out my brother’s car!
  • MC
    Morgan Carpenter
    Dec 5, 2025
    5.0
    The General Manager, Bob, was so helpful! Not only did he replace my battery for me, but he took the extra time to scrape off the corrosion on the terminals as well as add some preventive measures to limit future corrosion. This man needs a raise!
  • MG
    Mitch Green
    Nov 22, 2025
    1.0
    They be low on manpower but, I called and placed on hold for over 10 mins. Called back placed on hold for another 10 mins. I don’t believe anyone wants to talk to me :(
  • MM
    Marleny McDaniel
    Oct 31, 2025
    5.0
    Sunny was a great help!!!!
  • LM
    Levonne Macomsom
    Oct 26, 2025
    5.0
    Yoel and John were extremely helpful! They both deserve a raise for their exceptional customer service.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*