AutoZone Auto Parts

4.1
411 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone North Main Street in Shelbyville, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Shelbyville, TN or call us at (931) 685-4346.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
735 N Main St, Shelbyville, TN
37160, United States

Hours

Reviews

4.1
411 reviews
5 stars
242
4 stars
68
3 stars
42
2 stars
20
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for being helpful and friendly, while others are criticized for being rude or unprofessional.

Product Availability

Frequent complaints about the store's stock levels, with customers often finding that parts are unavailable or not in the expected location.

Staff Knowledge

Inconsistent knowledge among staff; some employees are noted for their expertise, while others are described as lacking basic automotive knowledge.

Store Cleanliness

Generally positive remarks about the cleanliness and organization of the store, contributing to a pleasant shopping experience.

Pricing Issues

Concerns about pricing, with some customers feeling that prices are higher than competitors and issues with misleading promotions.
  • HB
    Holli Brown
    Sep 22, 2025
    1.0
    this place is a joke. you go for a battery knowing they are supposed to help you install and everything and they complain about it and act like it isn’t their job. absolutely ridiculous. o’reilly’s is better.
  • JJ
    Joline
    Aug 23, 2025
    5.0
    Viqueens car wash was great@ 9-2 today August 23rd
  • MM
    Melissa Morris
    Jul 31, 2025
    1.0
    Managers and staff need to be trained properly. I shouldn't have to go out of town to find out I've been buying the same part for years that has a lifetime warranty but wasn't processed right. I also did all the tricks they asked to get an online return done and came the next day with all store #s and transaction numbers just to be told my part wasn't on the order. Got yelled at and fussed at for trying to prove he was wrong. Guess what all he had to do was press the page forward button and it was right there. I have a lot of lifetime warranties dealing with this store.
  • CB
    Chris Burns
    Apr 30, 2022
    2.0
    Ordered a part the night before. They guaranteed the part would be here at 8 a.m. the next morning. Went to get it. Was not there got a refund and found same part at O'Reilly's for half the price. Same part. Done with autozone

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours for AutoZone Auto Parts in Shelbyville, TN?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup?

Yes, AutoZone Auto Parts offers in-store pickup for your convenience.