AutoZone Auto Parts

4.1
412 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone North Main Street in Shelbyville, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Shelbyville, TN or call us at (931) 685-4346.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
735 N Main St, Shelbyville, TN
37160, United States

Hours

Reviews

4.1
412 reviews
5 stars
243
4 stars
68
3 stars
42
2 stars
20
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for being helpful and going above and beyond, while others are criticized for being rude or unprofessional.

Product Availability

Customers frequently report issues with product availability and stock levels, leading to frustration when parts are not on hand.

Store Cleanliness

The store is generally noted as clean and organized, contributing positively to the shopping experience.

Staff Knowledge

There are concerns about staff knowledge and training, with some customers feeling that employees lack expertise in automotive parts.
  • CC
    Charles
    Jan 3, 2026
    5.0
    Well I was I. Touch with a district manager and a direct manager at this location and I’ll say they helped me tremendously and went above and beyond, since the first time I went to this store and it’s a positive sign be to say the least. Highly recommended in my book, sometimes a little patience with the effort is all it takes for grace to show up ;) thanks again guys. Very much appreciated on this end. More than is conveyed or known I’m sure.. but thank you . How can I add stars from my experience today and conversations recently.. I’d give ten off of my experience today with whom when and where it was.
  • HB
    Holli Brown
    Sep 22, 2025
    1.0
    this place is a joke. you go for a battery knowing they are supposed to help you install and everything and they complain about it and act like it isn’t their job. absolutely ridiculous. o’reilly’s is better.
  • JJ
    Joline
    Aug 23, 2025
    5.0
    Viqueens car wash was great@ 9-2 today August 23rd
  • MM
    Melissa Morris
    Jul 31, 2025
    1.0
    Managers and staff need to be trained properly. I shouldn't have to go out of town to find out I've been buying the same part for years that has a lifetime warranty but wasn't processed right. I also did all the tricks they asked to get an online return done and came the next day with all store #s and transaction numbers just to be told my part wasn't on the order. Got yelled at and fussed at for trying to prove he was wrong. Guess what all he had to do was press the page forward button and it was right there. I have a lot of lifetime warranties dealing with this store.

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours for AutoZone Auto Parts in Shelbyville, TN?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup?

Yes, AutoZone Auto Parts offers in-store pickup for your convenience.