Enterprise Rent-A-Car

4.1
1097 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

736 W Main St, Sevierville, TN
37862, United States
(865) 908-3044
https://www.enterprise.com/en/car-rental/locations/us/tn/sevierville-5626.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Sevierville, TN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Sevierville location today.

Location

Enterprise Rent-A-Car
736 W Main St, Sevierville, TN
37862, United States

Hours

Reviews

4.1
1,097 reviews
5 stars
705
4 stars
134
3 stars
58
2 stars
41
1 star
159

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Reservation Issues

Several reviews mentioned problems with reservations, including not having cars available despite confirmed bookings.

Vehicle Quality

Customers reported mixed experiences with vehicle quality, with some mentioning reliable cars while others noted issues such as unpleasant odors.

Efficiency

There were complaints about slow service and long wait times, especially during busy periods, impacting the overall rental experience.
  • AM
    Alisha Mitchell
    Jan 6, 2026
    1.0
    I had bad experience with enterprise rental .I rented with enterprise before a few times with my documents that require with my debit card and ohio driver license. This guy was extremely rude and he needs some customers service skills for sure and in my opinion if someone wasn't a resident of tennessee and was visiting how to expect anyone rent a car ?
  • TR
    Tyler Roberts
    Jan 3, 2026
    5.0
    5/5 Stars, Tyler at the check-in desk is an absolute legend. Enterprise, dont lose that guy, he is an incredible employee. 5/5 Stars all around!
  • TB
    T.J. Bonzon
    Jan 3, 2026
    5.0
    Cole is a great agent at this Sevierville Enterprise Rent a Car. He gave us 2 compact car options.
  • EM
    elijah morris
    Dec 29, 2025
    5.0
    Best car rental experience I have ever had. I needed a car in a pinch and these guys were quick, professional, and helpful. No extra charges after returning the car like other sleezy car rentals. I highly recommend this location!
  • MF
    morteza farr
    Dec 27, 2025
    1.0
    So we rent a car and was emailed a confirmation number . Had to take uber the facility Once arrived , the man at the counter told us , he doesn’t have a car . And they didn’t have time to call us , even though we reserved the car at 10:30 and we didn’t show up till 12:30. So they had all that time and didn’t even bother . Once we were in uber driving back , the driver told us , this had happened to several who were renting from this place. Renter be aware
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Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Sevierville, TN?

Enterprise Rent-A-Car is located at 736 W Main St, Sevierville, TN 37862.

What are the operating hours of Enterprise Rent-A-Car in Sevierville?

Open Monday through Friday from 7:30 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.