Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Dolly Parton Pkway in Sevierville, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Sevierville, TN or call us at (865) 453-1171.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
669 reviews
5 stars
426
4 stars
134
3 stars
47
2 stars
15
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were reported as rude and unhelpful.
Product Availability
Customers appreciated the availability of parts and quick service, but there were complaints about inaccurate inventory and wrong parts being sold.
Employee Knowledge
Some employees were noted for their helpfulness and knowledge, while others were criticized for lack of training and product knowledge.
Store Management
There were several complaints about the management style and behavior of certain managers, with some customers expressing dissatisfaction with their attitudes.
Overall Experience
Many customers reported positive experiences with specific employees, but there were also significant negative experiences that impacted overall satisfaction.
- KCKaren CannonNov 3, 20251.0very unhelpful/bad customer service
- DCDaniel CarcamoOct 7, 20255.0Los empleados son exelentes
- PKPete KeselickaSep 18, 20255.0Needed a battery for my 23 Hyundai and just want to say Jim was a pleasure to talk to while he installed my battery. Had a nice conversation that took my mind off of the fact that I needed a battery after only 2 yrs of ownership?
- SGSheila GordonSep 4, 20255.0Was at this store today , as soon as I came in I was greeted asked how I was doing before I even saw the person . That's good customer service. I have always had a good experience at this store . Keep that up Auto zone. O'Reilly's and Advvance down the street haven't been trained in customer service yet .
- ADAshley DerosiaSep 2, 20255.0Everyone here is beyond exceptionally nice and respectful. I didn't feel belittled in any way. They made it easy for me to purchase my battery and resolved my issue quickly. Even going above and beyond as I had a faulty connector. All of them are awesome and have a great sense of humor.
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in Sevierville, TN?
AutoZone Auto Parts in Sevierville is open Monday through Saturday from 7:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 9:00 PM.
Where is AutoZone Auto Parts located in Sevierville, TN?
AutoZone Auto Parts is located at 735 Dolly Parton Parkway, Sevierville, TN 37862.
What types of products does AutoZone Auto Parts offer?
They offer a range of products including auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts offer pickup and delivery services?
Yes, they provide in-store pickup, curbside pickup, and same-day delivery services.
Which brands are available at AutoZone Auto Parts in Sevierville?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Sevierville?
You can call them at (865) 453-1171 or email customer.service@autozone.com.
Are there any dining options near AutoZone Auto Parts?
Yes, nearby dining includes Two Brothers Italian Restaurant, La Catrachada Mexican & Latino Grill, Cancun Mexican Grill & Bar, China 1, Papa Johns Pizza, and Gondolier Italian Restaurant.
What services or amenities are available near AutoZone Auto Parts for customer convenience?
Nearby you can find FedEx Office Print & Ship Center for shipping and printing needs, Food City supermarket for groceries, and Citizens National Bank for banking services.
Are there other automotive-related businesses near AutoZone Auto Parts?
Yes, Prime Motors LLC and Mcnelly-Whaley Motor Co, Inc are nearby car dealers, and Suds Express Car Wash provides car wash services.
Does AutoZone Auto Parts have a social media presence or website?
Yes, their website is https://www.autozone.com/locations/tn/sevierville/735-dolly-parton-pkway.html and they are on Facebook at AutoZoneSeviervilleTN and Twitter under @autozone.