Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Dolly Parton Pkway in Sevierville, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Sevierville, TN or call us at (865) 453-1171.
Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude and unhelpful interactions.
Product Availability
Customers appreciated the availability of parts and quick service, although there were complaints about inaccurate inventory and wrong parts being sold.
Employee Performance
Several employees received high praise for their knowledge and assistance, particularly Hector and Brandon, while others were criticized for lack of knowledge and poor attitude.
Store Management
There were complaints about the store's management, including issues with employee training and handling customer complaints.
JA
Jessica Atchley
6 days ago
5.0
Excellent customer service! Mike was extremely helpful!
GJ
Gerald Jimmithy
6 days ago
1.0
DO NOT TRY THE CHILI
KC
Karen Cannon
Nov 3, 2025
1.0
very unhelpful/bad customer service
DC
Daniel Carcamo
Oct 7, 2025
5.0
Los empleados son exelentes
PK
Pete Keselicka
Sep 18, 2025
5.0
Needed a battery for my 23 Hyundai and just want to say Jim was a pleasure to talk to while he installed my battery. Had a nice conversation that took my mind off of the fact that I needed a battery after only 2 yrs of ownership?
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in Sevierville, TN?
AutoZone Auto Parts in Sevierville is open Monday through Saturday from 7:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 9:00 PM.
Where is AutoZone Auto Parts located in Sevierville, TN?
AutoZone Auto Parts is located at 735 Dolly Parton Parkway, Sevierville, TN 37862.
What types of products does AutoZone Auto Parts offer?
They offer a range of products including auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts offer pickup and delivery services?
Yes, they provide in-store pickup, curbside pickup, and same-day delivery services.
Which brands are available at AutoZone Auto Parts in Sevierville?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Sevierville?
You can call them at (865) 453-1171 or email customer.service@autozone.com.
Are there any dining options near AutoZone Auto Parts?
Yes, nearby dining includes Two Brothers Italian Restaurant, La Catrachada Mexican & Latino Grill, Cancun Mexican Grill & Bar, China 1, Papa Johns Pizza, and Gondolier Italian Restaurant.
What services or amenities are available near AutoZone Auto Parts for customer convenience?
Nearby you can find FedEx Office Print & Ship Center for shipping and printing needs, Food City supermarket for groceries, and Citizens National Bank for banking services.
Are there other automotive-related businesses near AutoZone Auto Parts?
Yes, Prime Motors LLC and Mcnelly-Whaley Motor Co, Inc are nearby car dealers, and Suds Express Car Wash provides car wash services.
Does AutoZone Auto Parts have a social media presence or website?
Yes, their website is https://www.autozone.com/locations/tn/sevierville/735-dolly-parton-pkway.html and they are on Facebook at AutoZoneSeviervilleTN and Twitter under @autozone.