Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Dolly Parton Pkway in Sevierville, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Sevierville, TN or call us at (865) 453-1171.
Feedback highlights a mix of excellent and poor customer service experiences, with some employees praised for their helpfulness while others were reported as rude or unhelpful.
Product Availability
Customers noted that the store often has the parts they need, but there were instances of incorrect inventory information leading to frustration.
Employee Knowledge
While many customers appreciated the knowledgeable staff, there were complaints about some employees lacking basic product knowledge.
Store Operations
Several reviews mentioned issues with store hours and delays in service, impacting overall customer satisfaction.
WM
William Kessler (MrGuide)
Feb 3, 2026
5.0
Had to get check engine code pulled, staff was very helpful and printed out the info of what the code was and ways to repair
JA
Jessica Atchley
Jan 6, 2026
5.0
Excellent customer service! Mike was extremely helpful!
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in Sevierville, TN?
AutoZone Auto Parts in Sevierville is open Monday through Saturday from 7:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 9:00 PM.
Where is AutoZone Auto Parts located in Sevierville, TN?
AutoZone Auto Parts is located at 735 Dolly Parton Parkway, Sevierville, TN 37862.
What types of products does AutoZone Auto Parts offer?
They offer a range of products including auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts offer pickup and delivery services?
Yes, they provide in-store pickup, curbside pickup, and same-day delivery services.
Which brands are available at AutoZone Auto Parts in Sevierville?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Sevierville?
You can call them at (865) 453-1171 or email customer.service@autozone.com.
Are there any dining options near AutoZone Auto Parts?
Yes, nearby dining includes Two Brothers Italian Restaurant, La Catrachada Mexican & Latino Grill, Cancun Mexican Grill & Bar, China 1, Papa Johns Pizza, and Gondolier Italian Restaurant.
What services or amenities are available near AutoZone Auto Parts for customer convenience?
Nearby you can find FedEx Office Print & Ship Center for shipping and printing needs, Food City supermarket for groceries, and Citizens National Bank for banking services.
Are there other automotive-related businesses near AutoZone Auto Parts?
Yes, Prime Motors LLC and Mcnelly-Whaley Motor Co, Inc are nearby car dealers, and Suds Express Car Wash provides car wash services.
Does AutoZone Auto Parts have a social media presence or website?
Yes, their website is https://www.autozone.com/locations/tn/sevierville/735-dolly-parton-pkway.html and they are on Facebook at AutoZoneSeviervilleTN and Twitter under @autozone.
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