Advance Auto Parts

4.4
311 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 316 E Main St in Sevierville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
316 E Main St, Sevierville, TN
37862, United States

Hours

Reviews

4.4
311 reviews
5 stars
211
4 stars
57
3 stars
19
2 stars
6
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, knowledgeable, and helpful, with many customers highlighting specific employees for their exceptional service.

Product Availability

Customers frequently mention that the store has a good selection of parts and tools, often finding exactly what they need.

Mixed Experiences

While many reviews are positive, there are some complaints about poor service and issues with returns, indicating inconsistency in customer experiences.

Cleanliness Issues

Several customers noted that the store's cleanliness, particularly the bathroom, was lacking.
  • JP
    John Parton
    Dec 9, 2025
    5.0
    Good friendly and knowledgeable service. The young man behind the counter knew just what I needed ans was speedy in getting it.
  • CM
    Carrie MacMillan
    Dec 9, 2025
    5.0
    Lauren is incredible! Super friendly and knowledgeable! She helped above and beyond standard customer service!
  • SG
    Sheila Gordon
    Nov 15, 2025
    5.0
    I have been in this store several times always best customer service . Other competitive stores close by are lacking in customer service. I will pass the others up and purchase here . Thank you Alex for your knowledge and your customer service .
  • KM
    Kelly Michelle
    Nov 11, 2025
    5.0
    I had a little trouble with a heater core hose. My antifreeze was leaking. Robert came to my rescue! He fixed my problem and another man helped get me back on my way to work. Wonderful men working here. I will definitely stop there again!
  • TE
    Tim Elsaesser
    Nov 8, 2025
    5.0
    I wanted to commend Alex R. for the incredible service he gave us. We were amazed by his knowledge. Alex is like a walking encyclopedia when it comes to anything automotive. He is a one in a million find. If we ever have any kind of problem with our car, we're definitely going to him first. Thank you Alex! A+

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*