Advance Auto Parts

4.4
309 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 316 E Main St in Sevierville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
316 E Main St, Sevierville, TN
37862, United States

Hours

Reviews

4.4
309 reviews
5 stars
209
4 stars
57
3 stars
19
2 stars
6
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.

Product Availability

Customers frequently noted that the store had a good selection of parts and tools, often finding exactly what they needed.

Mixed Experiences

While many reviews were positive, there were also complaints about poor customer service from some employees and issues with returns.

Store Cleanliness

Feedback indicated that while the store was generally clean, there were concerns about the condition of the customer bathroom.

Quick Service

Several customers appreciated the fast service they received, allowing them to get in and out quickly.
  • SG
    Sheila Gordon
    Nov 15, 2025
    5.0
    I have been in this store several times always best customer service . Other competitive stores close by are lacking in customer service. I will pass the others up and purchase here . Thank you Alex for your knowledge and your customer service .
  • KM
    Kelly Michelle
    Nov 11, 2025
    5.0
    I had a little trouble with a heater core hose. My antifreeze was leaking. Robert came to my rescue! He fixed my problem and another man helped get me back on my way to work. Wonderful men working here. I will definitely stop there again!
  • TE
    Tim Elsaesser
    Nov 8, 2025
    5.0
    I wanted to commend Alex R. for the incredible service he gave us. We were amazed by his knowledge. Alex is like a walking encyclopedia when it comes to anything automotive. He is a one in a million find. If we ever have any kind of problem with our car, we're definitely going to him first. Thank you Alex! A+
  • CV
    Celinda Vinson
    Oct 23, 2025
    5.0
    Want to give a huge shout out to Alex! He provided excellent customer service and was just a great and friendly guy! Thanks Alex for helping my husband out in his time of need, we appreciate you!
  • NA
    Neal Anderson
    Sep 25, 2025
    5.0
    Josiah was fantastic replacing my battery today on my Highlander. I don’t believe I’ve had better service from an auto parts store. Josiah was great and I’ll make this my auto parts store for my family fleet.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*