Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 505 Parkway in Sevierville offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
370 reviews
5 stars
240
4 stars
67
3 stars
29
2 stars
9
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.
Product Issues
Several reviews highlighted problems with product returns, particularly for electronic parts, leading to dissatisfaction among customers.
Store Experience
Customers appreciated the store's stock availability and cleanliness, although some noted issues with incorrect closing hours and occasional rudeness from staff.
Pricing
While some customers found prices reasonable, others felt they were high, especially for certain parts.
Mixed Reviews
Overall, experiences varied widely, with some customers expressing strong loyalty and satisfaction, while others reported significant frustrations.
- MFMagali FloresNov 15, 20255.0Dean at 505 parkway was absolutely amazing. He helped me with my battery and was very kind and helpful. He deserves a raise !!!!! I absolutely recommend going here and to Dean!!!
- AKAbhijeet KumarOct 5, 20251.0These guys know how to make u fool if you don't know how they work. Few weeks ago I bought the brand new alternator for my car from here I installed it and it won't work, so I took it to the repair shop they also tried to start my car with this alternator it won't work. So they installed their alternator and installed it and then what! My car started again and works perfectly. After that I took my "brand new alternator " which I bought from this Advance auto parts so they can return it they said they won't return only thing they can do is replace, now what I'll do by exchanging this product, my car is already fixed ur product doesn't work at first thats not my fault. Why should I trust second time. And also while I was buying this alternator they charged me extra 40 dollars for bringing the old alternator and guess I did bring my old alternator and they gave me my 40 dollars plus 3 dollars. So they just got and old alternator in just 3 dollars rather I should have trashed it by selling it for 3 dollars. Never going to buy anything from these shops. Rather go to a local shop and tell them to repair it.
- TSThomas ShermanSep 7, 20255.0Got a big boy car jack!
- LVLeah VoudrenAug 27, 20255.0Robert at store 3030 was absolutely fantastic!! He provided the greatest customer service with the friendliest attitude and went out of his way to help me with my car issues. Overall I could not have asked for a better experience and I will definitely return if I have any other issues.
- KWKenny WhitenJul 15, 20255.0They are always helpful and efficient
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of products does Advance Auto Parts in Sevierville offer?
The store offers automotive aftermarket products including new parts and accessories such as batteries, oil filters, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits.
Does Advance Auto Parts in Sevierville provide battery installation services?
Yes, Advance Auto Parts offers free battery installation with purchase and also provides free battery testing and recycling services.
Can I recycle used motor oil at this location?
Yes, Advance Auto Parts will recycle your used motor oil free of charge. Exclusions may apply.
What are the store hours for Advance Auto Parts at 505 Parkway?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM and Sunday from 9:00 AM to 7:00 PM.
What payment options are accepted at Advance Auto Parts?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Advance Auto Parts offer curbside pickup?
Yes, curbside pickup is available at this location for convenient shopping.
Is the Advance Auto Parts store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and accessible parking available.
Are there any nearby automotive service centers or dealerships close to Advance Auto Parts?
Yes, nearby automotive-related places include Gibby's Auto Pros, Sevierville Auto Pros, Rite Way, and Car Buy Today LLC, which might help with vehicle services or purchases in the area.
What nearby places can I visit for food before or after my visit to Advance Auto Parts?
Little Caesars Pizza is a nearby restaurant where you can grab a meal, conveniently located near the Advance Auto Parts store.
Are there any nearby service or retail locations that could be helpful to customers visiting Advance Auto Parts?
Yes, customers might find UPS Access Point location for shipping needs, Escape Reality Comics for gift shopping, or MB Hair Studio and Loxx A Savvy Salon for beauty services located close by.