Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their professionalism and attentiveness throughout the buying process.
Sales Experience
Many reviews noted a smooth and stress-free sales experience, with several customers specifically recommending salespeople like Brad, Davius, and Kelan for their exceptional service.
Follow-Up Care
Customers appreciated the follow-up after their purchases, indicating that the dealership cares about customer satisfaction even after the sale.
Vehicle Selection
The dealership's extensive inventory and selection of vehicles were frequently mentioned as a key reason for customers choosing to shop at Jones GMC.
Service Department Issues
Some customers expressed dissatisfaction with the service department, citing delays and issues with vehicle repairs that negatively impacted their overall experience.