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Jones GMC

4.6
(1615 reviews)

Business Details

545 Florence Road, Savannah, TN
38372, United States
(731) 882-7383
https://www.jones-gmc.com/

About

GMC DealerCar Dealer
Schedule a test-drive at Jones GMC and get behind the wheel of the new or used vehicle you've been eyeing. Our GMC dealership in Savannah, TN, has an award-winning team of GMC sales and service experts standing by to assist you. Jones Auto Group has been serving local drivers since 1960, and we're looking forward to helping you buy or lease your next GMC truck or SUV. Take advantage of vehicle delivery and other benefits of choosing us today!

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Accepts checksAvailable

Location

Jones GMC
545 Florence Road, Savannah, TN
38372, United States

Hours

Reviews

4.6
1,615 reviews
5 stars
1,388
4 stars
80
3 stars
30
2 stars
25
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their professionalism and attentiveness throughout the buying process.

Sales Experience

Many reviews noted a smooth and stress-free sales experience, with several customers specifically recommending salespeople like Brad, Davius, and Kelan for their exceptional service.

Follow-Up Care

Customers appreciated the follow-up after their purchases, indicating that the dealership cares about customer satisfaction even after the sale.

Vehicle Selection

The dealership's extensive inventory and selection of vehicles were frequently mentioned as a key reason for customers choosing to shop at Jones GMC.

Service Department Issues

Some customers expressed dissatisfaction with the service department, citing delays and issues with vehicle repairs that negatively impacted their overall experience.
  • CR
    Crystal Rosanova
    6 days ago
    5.0
    From the moment I called about a 2026 Yukon Denali, the customer service at Jones GMC was outstanding. Makinsi, Kelan in sales, and Will in finance were all professional, informative, and incredibly helpful. They answered all of my questions and made the entire process smooth and stress-free. What really impressed me was the follow-up after delivery and again a week later to make sure everything was going well. I had a wonderful experience and would absolutely recommend Jones GMC!
  • JB
    Jesse Beachy
    6 days ago
    5.0
    Had an awesome experience with Justin and Jones GMC. He was an awesome salesman to work with and worked a good deal with us on our 2020 Toyota 4Runner. 5 star experience with Justin and this dealership!
  • TS
    Travis Smith
    Feb 12, 2026
    5.0
    The Guys @ Jones GMC made Sure I left with the car i came for, Paul White was on top of it, Keelan broke it all down for me, & Mallory was Very thorough on the paperwork. I feel like they stood on Business, I'm pleased.
  • JG
    Jacob Gwin
    Feb 10, 2026
    5.0
    The experience exceeded expectations. The Jones team went above and beyond to ensure our satisfaction! Our salesman, Davius, was patient with us as we looked through their extensive inventory and made sure we got the vehicle that was right for us. Shop for your next vehicle here!
  • BF
    Brenda Frilling
    Feb 6, 2026
    5.0
    I decided to drive 2 hours to Jones GMC on a Friday morning because of the large selection of pre-owned trucks all in one place and of course for the lifetime warranty. There was a Jones dealership closer but they didn't have the truck selection and I wanted to actually drive the truck before I purchased it. I didn't want to wait for the vehicle to get moved from one dealership to the next. I must admit I am not an easy customer. I know about as much about trucks as most girls and I liked the truck I had but I knew the truck I was currently driving was starting to have issues and was going to start costing me big money. I take care of my elderly dad and my family depends on me so I needed something dependable fast. My salesman, Brad Culp, was so patient with me as we went over every feature I was looking for, test driving several. I ended up buying my new ( to me) Earl, a beautiful black F150 lariat. As soon as I got Earl home I noticed a tail light was just completely gone. I immediately contacted my salesman, Brad Culp. I was ready to get the run around because it wasn't a new sale and the deal was done. I new the service department was closed for the weekend and Dad had a doctor's appointment in Memphis Monday afternoon and I had a new truck I couldn't drive, not legally. Brad went above and beyond. He sent a driver the 2 hours to my house to pick my truck up and bring me a vehicle to drive until my truck was fixed. They brought my truck back perfect and with a full tank of gas the next day. I was very impressed and will be a lifetime customer!! Thank you, Brad!!

Brand Certified Facts from Jones GMC

Jones GMC partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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