Zips Car Wash

4.5
903 reviews

About

Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.

Location

Zips Car Wash
592 E Emory Rd, Powell, TN
37849, United States

Hours

Reviews

4.5
903 reviews
5 stars
712
4 stars
69
3 stars
44
2 stars
16
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and providing excellent service, particularly highlighting employees like Heather, Katelynn, and Terrell.

Car Wash Quality

While some customers reported issues with the wash damaging their vehicles, many others expressed satisfaction with the cleanliness and effectiveness of the car wash.

Facility Maintenance

The facility is noted for being clean and well-maintained, with strong vacuums and good equipment.

Membership Issues

Several customers reported difficulties with the membership cancellation process and billing disputes.

Positive Experiences

Numerous reviews highlighted enjoyable experiences, with specific mentions of staff going above and beyond to assist customers.
  • JD
    Joseph DiGiulian
    Nov 17, 2025
    2.0
    Glad had one time was of 18 dollars. Rims still not clean and roof had spots not clean and front.twisted my mirror also.
  • BB
    Becky
    Oct 22, 2025
    1.0
    If I could give 0 stars I absolutely would. Their wash ripped my gps fin off my car. I had gone to several other zips in the area and never had a problem. I informed the manager and he submitted the claim. Corporate denied it twice even after informing them it’s not just an antenna. I will never recommend Zips at any location to anyone nor will I ever be back to any of their locations. I have let several people know about this experience and they will not be going to any zips either.
  • SH
    Sean Hagen
    Oct 16, 2025
    1.0
    ABSOLUTLEY do not bring your vehicle here to be washed. Their wash will break your vehicle, and they will not access the damage that needs to be fixed. on 10-10-25 we brought our vehicle in to be washed; their sign says damage to antennas is not their fault. We have a GPS Module on the top of our vehicle that their car wash ripped off the roof. They claim it's an antenna. $1400 fix because of their crappy car wash. My husband warned me not to go there after all of the other people's reviews stated they had paint issues as well as other damages. I should've listened. SAVE YOURSELF THE MONEY AND DO NOT GO.
  • MK
    Marcia Kring
    Sep 16, 2025
    5.0
    Live in Halls but vacs never work and if they do there’s very little suction. AWAYS drive to Powell, it’s much better & well worth the drive, which is extra 15 mins w/no traffic.
  • MC
    Micah Copley
    Sep 16, 2025
    5.0
    Kelsey was great!! Very kind and communicative getting me set up with my wash. Thank you Kelsey!

Frequently Asked Questions About Zips Car Wash

What services does Zips Car Wash offer?

Zips Car Wash provides express car wash services including free self-service vacuums and detailing amenities.

What are the operating hours of Zips Car Wash?

Zips Car Wash is open daily from 8:00 AM to 7:00 PM with adjusted holiday hours on certain dates like closing on November 27, 2025, and earlier closing at 5:00 PM on December 24 and 31, 2025.