Advance Auto Parts

4.4
327 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 7310 Clinton Hwy in Powell offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
7310 Clinton Hwy, Powell, TN
37849, United States

Hours

Reviews

4.4
327 reviews
5 stars
214
4 stars
71
3 stars
16
2 stars
9
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude behavior and lack of attention.

Product Knowledge

Several reviews highlighted the staff's knowledge and ability to assist with finding the right parts, although there were instances of misinformation.

Efficiency

Many customers appreciated the quick service and efficiency in handling their needs, with several noting they were in and out quickly.

Store Environment

The store environment received mixed reviews; while some found it clean and welcoming, others noted unprofessional behavior and a lack of engagement from staff.

Returns and Exchanges

There were complaints regarding the handling of returns and exchanges, with some customers feeling dissatisfied with the policies and service during these processes.
  • MH
    Michael Hawkins
    Nov 28, 2025
    5.0
    Always helpful and very knowledgeable crew
  • JE
    Jason Everett
    Oct 18, 2025
    5.0
    Needed my battery changed. Young lady named Silver took care of me in a timely manner. Customer service was excellent. Very prompt and very polite!
  • KC
    Kelli Cartwright
    Sep 30, 2025
    5.0
    The gentleman that was helping us was great although very reluctant at first. Needed battery changed he did it after thurough inspection and discovering the thing on top of the battery moved easily. At first he recommended we go down the road to somewhere else and buy a battery from them when I pointed at the sign that says free battery testing and Instillation he discovered he could help but other than that he was great. Got us checked out quickly and got us on our way quickly as well.
  • MW
    Matt Williams
    Sep 29, 2025
    1.0
    Salesperson was very rude! Did not care if I shopped there or not I will NEVER shop at this location ever again !!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*