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Advance Auto Parts

4.3
(236 reviews)

Business Details

304 S Broadway St, Portland, TN
37148, United States
(615) 325-0325
https://stores.advanceautoparts.com/tn/portland/304-s-broadway-st

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 304 S Broadway St in Portland offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
304 S Broadway St, Portland, TN
37148, United States

Hours

Reviews

4.3
236 reviews
5 stars
141
4 stars
52
3 stars
28
2 stars
6
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; while many praised the staff for being friendly and helpful, others reported poor experiences with unhelpful employees.

Knowledge and Assistance

Several customers highlighted the knowledgeable staff who provided assistance in finding parts and troubleshooting issues.

Product Availability

Customers appreciated the availability of parts, with many noting that if an item was not in stock, it could be ordered quickly.

Pricing Concerns

Some customers expressed dissatisfaction with high prices compared to competitors, indicating a need for better pricing strategies.
  • MC
    Meagan Coats
    Feb 17, 2026
    5.0
    Thank you for the help and discount when it came to help with my battery after receiving the treatment I received from oreillys just down the street. The friendliness and attentiveness were definitely what they needed to be when someone is just wanting help!
  • MW
    Michael Witten
    Feb 17, 2026
    5.0
    Thank you for your help Advanced Auto Parts for help my daughter out. The post below is what I posted on oreillys auto parts review in Portland tn So when did O'reilly Auto parts stop installing batteries in a 2017 nissan versa sl. That is what my daughter was told on 02/17/2026 @1900 hrs @ the Portland Tn location. But that is ok because she was able to go over to Advanced Auto in Portland Tn where she was able to get it installed with no issues and at a better price. Thank you Advanced Auto parts for helping her !!! 1
  • MN
    Mark A Noyes
    Feb 1, 2026
    4.0
    Staff is friendly and, in my experiences, goes above and beyond to assist. If you're on Portland, TN (or the general area) and you need auto parts, this is a good option. For me, it's the first choice.
  • CC
    Cole Craft
    Dec 28, 2025
    1.0
    Horrible customer service. The guy behind the counter was eating lasagna and asked me if I wanted some. How disgusting.They didn't even offer to help when I explained the situation. Just said no without even stopping eating. This is ridiculous
  • CK
    Christian King
    Dec 16, 2025
    5.0
    Ashten over at Advanced Auto helped me out with finding some funky light bulbs that I had difficulty tracking down! Great experience and would 10/10 recommend this place for excellent customer service.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*

Brand Certified Facts from Advance Auto Parts

Advance Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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