Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 304 S Broadway St in Portland offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
233 reviews
5 stars
139
4 stars
51
3 stars
28
2 stars
6
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many highlighting exceptional service experiences.
Product Availability
Most customers found that the store had the parts they needed in stock or could order them quickly, although some noted issues with incorrect parts being provided.
Mixed Experiences
While many reviews were positive, there were notable complaints about inconsistent service and some negative experiences, particularly regarding staff attentiveness and product accuracy.
Pricing Concerns
Several customers expressed dissatisfaction with high prices, comparing them unfavorably to competitors.
- CCCole CraftDec 28, 20251.0Horrible customer service. The guy behind the counter was eating lasagna and asked me if I wanted some. How disgusting.They didn't even offer to help when I explained the situation. Just said no without even stopping eating. This is ridiculous
- CKChristian KingDec 16, 20255.0Ashten over at Advanced Auto helped me out with finding some funky light bulbs that I had difficulty tracking down! Great experience and would 10/10 recommend this place for excellent customer service.
- JFJarred FuquaOct 5, 20255.0Ashton & johnathan immediately lead me in the right direction on top of that they & showed me how to hook up the part that i bought. They where super friendly & most of all helpful.
- JKJennifer KeySep 25, 20255.0They didn't have the part that I needed They had to order it and I got it within a few hours so everything went well
- JFJamie FannAug 27, 20255.0Knowledgeable, helpful, great customer service and even though I wasn't suppose to tell anybody, Louis is the guy! Much appreciated
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is Advance Auto Parts located in Portland, TN?
Advance Auto Parts is located at 304 S Broadway St, Portland, TN 37148.
What are the store hours for Advance Auto Parts in Portland?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM, and Sunday from 8:00 AM to 7:00 PM.
Does Advance Auto Parts offer free installation services?
Yes, we offer free installation for batteries and windshield wipers with purchase. Exclusions may apply.
Can Advance Auto Parts recycle my used motor oil and battery?
Yes, we recycle used motor oil and batteries free of charge. Exclusions may apply.
Does Advance Auto Parts offer battery testing and installation?
Yes, we provide free battery testing and install batteries for free with purchase at most locations.
What kind of discounts does Advance Auto Parts offer?
We offer a 10% military discount for active duty and veteran service members.
What payment options are accepted at Advance Auto Parts Portland?
We accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is curbside pickup available at Advance Auto Parts in Portland?
Yes, curbside pickup service is available for customers.
Are there any convenient places to eat near Advance Auto Parts in Portland?
Yes, nearby dining options include Arby's (fast food restaurant), Mr Wok (Chinese and Asian restaurant), Little Caesars Pizza, and El Pollito Express 1 (Mexican food truck).
Where can I find fuel stations near Advance Auto Parts in Portland?
Nearby fuel stations include MAPCO, Circle K, and BP gas stations, all convenient for refueling your vehicle.