Advance Auto Parts

4.3
231 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 304 S Broadway St in Portland offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
304 S Broadway St, Portland, TN
37148, United States

Hours

Reviews

4.3
231 reviews
5 stars
138
4 stars
51
3 stars
28
2 stars
6
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with several instances of employees going above and beyond to assist.

Product Availability

The store generally has a good selection of parts in stock, with quick ordering options for items not immediately available.

Mixed Experiences

While many reviews highlight positive experiences, there are notable complaints about inconsistent service and occasional errors in part identification.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, describing it as high compared to competitors.

Store Environment

The store is often described as clean and organized, contributing to a pleasant shopping experience.
  • JF
    Jarred Fuqua
    Oct 5, 2025
    5.0
    Ashton & johnathan immediately lead me in the right direction on top of that they & showed me how to hook up the part that i bought. They where super friendly & most of all helpful.
  • JK
    Jennifer Key
    Sep 25, 2025
    5.0
    They didn't have the part that I needed They had to order it and I got it within a few hours so everything went well
  • JF
    Jamie Fann
    Aug 27, 2025
    5.0
    Knowledgeable, helpful, great customer service and even though I wasn't suppose to tell anybody, Louis is the guy! Much appreciated
  • BR
    Bianca Riddle
    Aug 25, 2025
    5.0
    Quick, efficient, and wonderful customer service from Louis!
  • SB
    S B
    Aug 19, 2025
    5.0
    These guys went out of their way to help us out when our car broke down 6 hours from home. If you are on I65 north of Nashville and your car is acting up, head to the Advance Auto in Portland. I hope corporate knows what a great crew they have in Portland.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*