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Pilot Travel Center

4.1
(2137 reviews)

Business Details

106 Comfort Ln, Pioneer, TN
37847, United States
(423) 562-8483
https://locations.pilotflyingj.com/search

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Pioneer, TN! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
106 Comfort Ln, Pioneer, TN
37847, United States

Hours

Reviews

4.1
2,137 reviews
5 stars
1,118
4 stars
560
3 stars
239
2 stars
74
1 star
146

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers reported issues with the cleanliness of restrooms and showers, with several stating they were dirty and poorly maintained.

Customer Service

Feedback on customer service was mixed, with some praising friendly staff while others reported negative experiences, particularly regarding assistance with parking and shower availability.

Parking Issues

Several reviews highlighted problems with parking, including limited availability, issues with paid parking, and difficulties maneuvering larger vehicles.

Fuel Pump Problems

Customers frequently mentioned issues with fuel pumps, including malfunctioning card readers and long wait times.

Food Availability

There were complaints about food options, particularly regarding the Subway being closed or out of stock, leading to dissatisfaction among customers.
  • RT
    Rahiem Thomas
    Jan 6, 2026
    1.0
    Price on a refill of coffee ☕️ (small size) is 3.38
  • KB
    Kevin Biglin
    Dec 14, 2025
    1.0
    I'll never use this one again!! Be careful here, I got $52 worth of gas and some air from the air machine. Between one of those 2 I had an extra $151 dollars on my card. If you use them make sure you check card afterwards.
  • JL
    James Lascelles
    Dec 8, 2025
    1.0
    Broken pumps, out of toilet paper in multiple stalls, go another exit or two.
  • SB
    Steven Blackburn
    Nov 27, 2025
    1.0
    The pumps are not set up properly. Pressure is to high. Def pump is at the far end of the diesel pump so if you have a frieghtliner you have to back up after fueling to get def. I'll change my review if it's fixed for now 0 stars
  • KT
    Kita Taylor
    Nov 23, 2025
    2.0
    There was nobody else in the restroom but all stall doors were locked except one. The toilet hadn't been flushed and it smelled bad but that was my only option. Seems like they lock all the doors so they only have to clean one stall. Left 2 stars because they have gojo to clean your hands with.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.

Brand Certified Facts from Pilot Travel Center

Pilot Travel Center partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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