Pilot Travel Center

4.1
2133 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Pioneer, TN! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
106 Comfort Ln, Pioneer, TN
37847, United States

Hours

Reviews

4.1
2,133 reviews
5 stars
1,118
4 stars
561
3 stars
239
2 stars
73
1 star
142

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers reported issues with the cleanliness of the bathrooms and showers, with several stating they were dirty and poorly maintained.

Parking

There is ample parking available across the street, but issues with reserved parking not being enforced were noted.

Customer Service

Mixed reviews on staff attitude; some customers praised friendly employees while others reported negative experiences with unhelpful staff.

Shower Wait Times

Long wait times for showers were frequently mentioned, with some customers waiting over an hour.

Food Availability

Subway and other food options were often reported as closed or lacking in stock, leading to customer dissatisfaction.
  • JS
    Joung Ah Seo
    Oct 13, 2025
    5.0
    Showers are quite clean and there's plenty of free parking across the street.
  • II
    Imani
    Oct 2, 2025
    1.0
    Racist!!!!!!!!!!!!!! My daughter was about to buy a banana a $1 banana!!! She was being chased by the entire store because she had to take my 3 year old to the restroom!! They came out of the restroom and they were all talking in a headset like “THERE SHE GO”!!! She was about to get a drink but was being followed to death and a lady approached her and said are you gonna buy that banana!!! This is what you call a sound down town!! DO NOT COME HERE LET ALONE AFTER 6 PM!! Ps. THIS WAS THE MOST TUN DOWN PILOT WE HAVE EVER SEEN!!
  • RB
    Robert Bishop
    Sep 29, 2025
    5.0
    As a trucker driver, this is one of the better pilots. I've always had a great experience here. They have a good size lot across the road for parking and even some close parking behind the store. It's very easy to get in and out of from I 75. And the showers are always clean.
  • AO
    Apetebi OniYemaya
    Sep 20, 2025
    1.0
    Never knew a pilot women's restroom could get this bad. No toilet seat covers so people started using as a trash bin. 🤮Sorry pilot!❤️
  • HP
    Hamza Z (PeanutColada)
    Sep 11, 2025
    1.0
    Worst freaking pilot I as a professional driver has ever been in . 1h and 25min of waiting and I’m next in line for a simple shower. All these freaking teens who don’t want to work and just go on smoke breaks and hide in the employee only lounge. What the hell is this!? This is a joke. If you don’t want to work then quit and stop wasting our time. There are 11 other people waiting for a shower!

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.