Pilot Travel Center

4.1
2136 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Pioneer, TN! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
106 Comfort Ln, Pioneer, TN
37847, United States

Hours

Reviews

4.1
2,136 reviews
5 stars
1,117
4 stars
560
3 stars
239
2 stars
74
1 star
146

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers reported unsanitary conditions in the bathrooms and showers, with frequent complaints about the lack of cleaning and maintenance.

Customer Service

There were mixed reviews regarding staff behavior, with some praising friendly employees while others reported negative experiences, including unhelpfulness and disrespect.

Parking Issues

Several reviews highlighted problems with parking, including limited availability, issues with reserved spots, and complaints about local ATV riders taking up space.

Fuel Pump Problems

Customers frequently mentioned issues with fuel pumps, including malfunctioning card readers and long wait times.

Food Availability

The Subway and other food options were often reported as closed or lacking in stock, leading to dissatisfaction among customers.
  • RT
    Rahiem Thomas
    Jan 6, 2026
    1.0
    Price on a refill of coffee ☕️ (small size) is 3.38
  • KB
    Kevin Biglin
    Dec 14, 2025
    1.0
    I'll never use this one again!! Be careful here, I got $52 worth of gas and some air from the air machine. Between one of those 2 I had an extra $151 dollars on my card. If you use them make sure you check card afterwards.
  • JL
    James Lascelles
    Dec 8, 2025
    1.0
    Broken pumps, out of toilet paper in multiple stalls, go another exit or two.
  • SB
    Steven Blackburn
    Nov 27, 2025
    1.0
    The pumps are not set up properly. Pressure is to high. Def pump is at the far end of the diesel pump so if you have a frieghtliner you have to back up after fueling to get def. I'll change my review if it's fixed for now 0 stars
  • KT
    Kita Taylor
    Nov 23, 2025
    2.0
    There was nobody else in the restroom but all stall doors were locked except one. The toilet hadn't been flushed and it smelled bad but that was my only option. Seems like they lock all the doors so they only have to clean one stall. Left 2 stars because they have gojo to clean your hands with.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.