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AutoZone Auto Parts

4.5
(541 reviews)

Business Details

257 Wears Valley Rd, Pigeon Forge, TN
37863, United States
(865) 428-1405

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Wears Valley Road in Pigeon Forge, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Pigeon Forge, TN or call us at (865) 428-1405.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
257 Wears Valley Rd, Pigeon Forge, TN
37863, United States

Hours

Reviews

4.5
541 reviews
5 stars
393
4 stars
84
3 stars
36
2 stars
7
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist customers.

Store Cleanliness

Customers consistently noted that the store was clean and well-organized, contributing to a positive shopping experience.

Problem Resolution

Many customers appreciated the staff's ability to diagnose issues and provide solutions, often helping them get back on the road quickly.

Product Availability

While most customers found the necessary parts in stock, a few expressed frustration with special orders and incorrect parts being sold.
  • MA
    Moșuț Andrei
    Feb 13, 2026
    5.0
    Fast and reliable. Good prices too. They find what you need in their system super quick. If they don’t have it they give you good suggestions of where to find it, but they had parts for my ‘94 merc so I think they have pretty much everything.
  • JP
    Joey Petell
    Feb 11, 2026
    5.0
    Very good customer service every time I walk in and great warrantys I recommend coming to AutoZone off wears Valley rd.The AutoZone staff are helpful and professional. Danny has been helping me with my vehicle and he always finds what I need and is always there to answer any questions or concerns I have with my purchase. I've been shopping here since they first opened no cap been a local residence since 2003.
  • CH
    Chucky Hawkins
    Jan 30, 2026
    5.0
    Get the help and parts you need with a smile
  • WH
    Will Hollingsworth
    Jan 8, 2026
    5.0
    Dillon was absolutely incredible. Was experiencing an issue due to another location shoddily installing my battery. Despite the store being busy and the phone ringing off the hook - he was able to identify the issues, express concern over the installation and got my car running perfectly.
  • KS
    Keith Smith
    Dec 5, 2025
    5.0
    DYLAN helped repair my battery terminal. He also explained the pros and cons for using a shim. Then he looked up the part number that was needed. Since Auto zone does not carry it and I was from over 6 hours away he located one that can be delivered in a few days. So he went above and beyond to help someone that will come back next time if needed when they are back in town.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Pigeon Forge, TN?

AutoZone Auto Parts in Pigeon Forge is open Monday through Thursday from 7:30 AM to 8:00 PM, Friday from 7:30 AM to 9:00 PM, and Saturday and Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup or delivery services?

Yes, they offer in-store pickup, same-day delivery, as well as curbside pickup and in-store shopping options.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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