Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Wears Valley Road in Pigeon Forge, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Pigeon Forge, TN or call us at (865) 428-1405.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.5
538 reviews
5 stars
390
4 stars
84
3 stars
36
2 stars7
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted exceptional customer service, with staff going above and beyond to assist customers, especially during emergencies.
Knowledgeable Staff
Customers frequently praised the staff for their knowledge and ability to provide helpful advice and solutions.
Cleanliness
The store was consistently described as clean and well-organized, contributing to a positive shopping experience.
Product Availability
Many customers noted that the store had the parts they needed in stock, although there were some complaints about incorrect parts being sold.
- WHWill Hollingsworth4 days ago5.0Dillon was absolutely incredible. Was experiencing an issue due to another location shoddily installing my battery. Despite the store being busy and the phone ringing off the hook - he was able to identify the issues, express concern over the installation and got my car running perfectly.
- KSKeith SmithDec 5, 20255.0DYLAN helped repair my battery terminal. He also explained the pros and cons for using a shim. Then he looked up the part number that was needed. Since Auto zone does not carry it and I was from over 6 hours away he located one that can be delivered in a few days. So he went above and beyond to help someone that will come back next time if needed when they are back in town.
- SLSharon LaneSep 9, 20255.0We were visiting Gatlinburg and Pigeon Forge TN when we stopped here for antifreeze just as a safety precaution during our stay. This was a clean well organized establishment with friendly service and no waiting.
- SKSuzanne KaneSep 3, 20255.0We stopped to have for a code check. Larry, Ryan, and another young gentleman from NJ, were very helpful. They took the time to explain what our issue is and how best to handle it.
- JJJason JohnstonAug 18, 20255.0Stopped in here while on vacation a couple of months ago to buy a funnel & fluid to top off a tiny transmission leak. I received exceptional customer service from the guy who helped me find what I was looking for quickly so we could get back to our vacation. He also scanned a code for me real quick on a check engine light. I didn't catch the guys name but here's a pic of my receipt if a manager or regional manager happens to see this and can decipher anything from it. This guy's customer service was impeccable, and rare these days. I held on to this receipt for almost 2 months to make sure I left a review when I had time I was so impressed.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours for AutoZone Auto Parts in Pigeon Forge, TN?
AutoZone Auto Parts in Pigeon Forge is open Monday through Thursday from 7:30 AM to 8:00 PM, Friday from 7:30 AM to 9:00 PM, and Saturday and Sunday from 8:00 AM to 9:00 PM.
Does AutoZone Auto Parts offer in-store pickup or delivery services?
Yes, they offer in-store pickup, same-day delivery, as well as curbside pickup and in-store shopping options.
Which brands of auto parts and supplies are available at this AutoZone location?
AutoZone carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What types of products can I find at AutoZone Auto Parts in Pigeon Forge?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Where is AutoZone Auto Parts located in Pigeon Forge, TN?
It is located at 257 Wears Valley Rd, Pigeon Forge, TN 37863, USA.
How can I contact AutoZone Auto Parts in Pigeon Forge for customer service?
You can call them at (865) 428-1405 or email customer.service@autozone.com.
What nearby automotive parts stores are close to AutoZone Auto Parts on Wears Valley Rd?
Nearby automotive parts stores include O'Reilly Auto Parts and another AutoZone location, providing customers with additional options for car maintenance and repairs.
Are there any nearby dining options close to AutoZone Auto Parts in Pigeon Forge?
Yes, Waffle House and Starbucks are nearby, allowing you to grab a meal or coffee before or after your visit to the store.
What recreational or park facilities are near AutoZone Auto Parts that might be of interest to visitors?
Wears Valley Park is nearby, a great place for outdoor activities or concerts before or after shopping at AutoZone.
Does AutoZone Auto Parts in Pigeon Forge have an online presence where I can shop or learn more?
Yes, you can visit their website at https://www.autozone.com/locations/tn/pigeon-forge/257-wears-valley-rd.html and their Facebook page at https://www.facebook.com/128698030578306.