Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 250 Wears Valley Rd in Pigeon Forge offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.4
490 reviews
5 stars
336
4 stars
84
3 stars
38
2 stars
8
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff performance is mixed; while some customers praised helpful and knowledgeable employees, others reported rudeness and lack of assistance.
Product Availability
Customers frequently noted issues with stock levels, with many stating that items were often unavailable or not as advertised online.
Pricing
Several reviews highlighted competitive pricing, but some customers felt prices were higher than competitors like AutoZone and O'Reilly.
Store Cleanliness
The store was generally described as clean and organized, contributing positively to the shopping experience.
Technical Assistance
While some staff provided excellent technical help, others were criticized for lack of knowledge and poor diagnostic support.
- JHJoe Henry4 days ago1.0Found out lifetime wanted, don't matter, says was no good, no more.a starter with lifetime warranty. Called, it already went bad once. Why would you pay for a lifetime?Wanted product, if it's not lifetime wanting.They should have told me that upfront.So neither don't need my business.No more or none of my employee's went to autozone across the street and they showed me a starter and said their lifetime warranty is for as long as I had the truck
- MOMelissa OwensOct 27, 20255.0Had to get a battery
- MFMelissa FugateOct 22, 20255.0We were visiting and I had a couple of car issues come up. On both visits, the staff were very helpful and provided me exactly what I needed.
- SSScott SwisherOct 7, 20252.0I got the information I needed about my vechile from getting it tested but was after taking it to a professional dealership that it wasnt what the person told me. Also I noticed the associates was on his phone while doing the test on my car. Gave me a card to go see who ever they recommend. I found a professional dealership to get my vechile fixed.
- RMRandy MaxwellSep 13, 20255.0Great prices and always have the items i need on stock. Or can get the items the next day. I will continue shopping here.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of products can I find at Advance Auto Parts in Pigeon Forge?
Advance Auto Parts offers car batteries, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits among other automotive aftermarket products.
Does Advance Auto Parts install car batteries and windshield wipers?
Yes, they offer free installation of car batteries and windshield wipers with purchase, though exclusions may apply.
Can Advance Auto Parts recycle used motor oil and old batteries?
Yes, they recycle used motor oil and batteries for free. Exclusions may apply.
Are there any discounts available at Advance Auto Parts in Pigeon Forge?
They offer a 10% military discount for active duty and veteran service members.
What payment options are accepted at this Advance Auto Parts location?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What are the store hours for Advance Auto Parts at 250 Wears Valley Rd?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer curbside pickup service?
Yes, Advance Auto Parts provides curbside pickup options for customer convenience.
What nearby places can I visit before or after shopping at Advance Auto Parts?
Nearby you can visit the Big Bro Theme Park for amusement, Waffle House for breakfast and brunch, or explore the Southern Pines Wedding and Event Venue for events.
Is there a UPS Access Point location near Advance Auto Parts in Pigeon Forge?
Yes, a UPS Access Point location is nearby, which can help with shipping and courier services when visiting the area.
Are there other auto parts stores near Advance Auto Parts in Pigeon Forge?
Yes, nearby competitors include O'Reilly Auto Parts and AutoZone, which offer automotive parts and repair services in the area.