Joe Mahan Ford

4.3
577 reviews

About

Ford DealerLincoln Mercury Dealer
For over 50 years, Joe Mahan Ford has served all the automotive needs of Tennessee drivers with compassion, caring and a personalized touch. Our family-owned and -operated Ford dealership in Paris, TN, is known for our variety of new Ford trucks and SUVs, as well as our high-quality used cars for sale. We work with all drivers, so visit us whether you’re looking to buy a high-end F-150 trim or need a subprime auto loan. We look forward to showing you how we make customers the focus of everything we do!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Accepts checksAvailable

Location

Joe Mahan Ford
211 Memorial Drive, Paris, TN
38242-5494, United States

Hours

Reviews

4.3
577 reviews
5 stars
419
4 stars
66
3 stars
18
2 stars
15
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some praising the friendliness and helpfulness of staff, while others report poor communication and unprofessional behavior.

Sales Experience

Several customers expressed dissatisfaction with the sales process, citing misleading information and a lack of transparency regarding vehicle pricing and financing.

Service Quality

The service department received mixed reviews, with some customers appreciating the promptness and thoroughness, while others reported long wait times and unresolved issues.

Vehicle Condition

Concerns were raised about the condition of vehicles sold, with some customers feeling misled about the quality and necessary repairs of their purchases.

Positive Experiences

Despite the negative feedback, many customers shared positive experiences, highlighting the professionalism and dedication of specific staff members, particularly in the sales and service departments.
  • SB
    sophia branson
    Nov 13, 2025
    1.0
    Not allowed to say what happened or my review gets hidden
  • JH
    Jonathan Howell
    Nov 6, 2025
    5.0
    Christian Beidler is friendly, professional, and solid. Will work hard to get the best deal possible for his customer. Speaking for myself, im very grateful for his services and the staff of joe mahan ford.
  • EW
    Eleanor Williams
    Nov 6, 2025
    5.0
    I was needing information about my 2019 Ford Explorer and the sweet lady at the service desk was so kind. She was very knowledgeable, respectful, and made me feel as though I was a friend, not just a customer. It was wonderful being able to chit chat with someone who didn’t make me feel ignorant when it comes to this car of mine! I feel more confident in my knowledge of what needs to be done with it, all because she took a few minutes to actually talk to me. I did not get her name but she was a true gem. I wish all businesses had that same level of courtesy and respect. Thank you.
  • DH
    Daniel Hodge
    Nov 5, 2025
    5.0
    Very nice ppl to deal with. Will work with you anyway they can to help.you out
  • TP
    Tomeka Perry
    Oct 31, 2025
    5.0
    The staff was very friendly and the ease of getting an appointment was quick. I also love that they picked my vehicle up while I was at worked and returned it back to me. I received a message when the driver arrived to pick my vehicle up and another message when it was bought back to me.

Frequently Asked Questions About Joe Mahan Ford

What types of vehicles does Joe Mahan Ford in Paris, TN offer?

Joe Mahan Ford offers a variety of new Ford trucks and SUVs, as well as high-quality used cars for sale.

What are the operating hours of Joe Mahan Ford?

Joe Mahan Ford is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.