Tire Discounters

Reviews

• CB

  Chris Burks

  Dec 29, 2025
  1.0
  Got brand new tires and alignment last summer, which took 3 days to get and they never contact me when it was ready. Noticed front inner tires were wearing down, brand new tires should not be worn in a year (less than 500 miles). We took back and they said they can't do anything about it and they blamed other parts of the vehicle causing them to wear. That is not true. They did not want to be responsible for the alignment they did was wrong! I had to take to another tire shop and pay for an alignment. It was not aligned correctly at Discount Tires causing tires to wear down! They need to hire people who knows how to work on cars! Now I am having to pay someone else to align correctly and buy 2 new tires! Everyone needs to have a professional check your alignment after Discount Tires in Ooltewah align your vehicle so you won't go through the same headache and expenses we had to.
• DS

  Daniel Stein

  Dec 12, 2025
  5.0
  Outstanding service from Peyton. This is a great location. Thanks a bunch.
• JJ

  Josh

  Dec 9, 2025
  5.0
  I had a fantastic experience at TireDiscounters at the Ooltewah location. I stopped in to get a tire repaired, and the team was quick, professional, and incredibly helpful. Zakk and his team were super friendly and made the whole process easy and stress-free. I really appreciated how efficiently they got me back on the road. Highly recommend this location for great service and honest, dependable work! Thank you!
• JM

  Jeremy McGlohon

  Nov 22, 2025
  1.0
  I will not be returning to this location, but unfortunately locked in to the company. I’ve been using them for tires and alignment for a few years and they have now cost me a set of tires. I will admit that I haven’t always gotten by there every 5000 miles but at least once a year and have always been told the alignment was good and everything checked out, I never got alignment paperwork but should have! I went in last week 11-15-25 for a rotation and alignment check and when I arrived they said I didn’t have an appointment but I did because I procrastinated and called the day before and got one. I looked at the number I called and asked if it was their location and was told no but they’d work me in. I stepped outside to call the location and let them know I went to the wrong store and asked where they were located and guess what, you got it, the exact store I was at! I walked back in and let the guy know that his stores number was in fact the one I told him and he said ohh was that you on the phone? They worked me in and informed me that the nail in my tire was un repairable and that I would have to get a new tire. We hazarded it out and then they said they could do the alignment because my tires and were to worn down on the inside edge and it would ruin the new tire and that I needed to replace them all. 30-35,000 miles on an 85,000 mile tire and all the alignments they told me were good weren’t but the damage was on the inside and I couldn’t see it. We put tires all the way around and then they tell me that they can’t set the alignment on the rear axle because it was a straight axle but I could buy an aftermarket alignment kit and they could install it and set the alignment. I declined because it’s a 2015 explorer and that didn’t sound right. I called my local ford dealership and talked to them about this and they confirmed that the rear axle could be aligned without the kit because it’s not a straight axle.
• CC

  Chad Checcini

  Nov 1, 2025
  5.0
  This is the only place I'll go for tires. The customer service here is outstanding - they treat you right every single visit. The staff is knowledgeable, honest about what you actually need, and they don't try to upsell you on stuff that can wait. Everyone I know comes here for a reason. They're efficient, the pricing is fair, and they stand behind their work. Whether it's new tires, rotation, or repair, they handle it professionally without the typical shop runaround. Highly recommend.

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