Many customers praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist.
Product Availability
Customers frequently noted that the store had a good selection of parts and products, often finding exactly what they needed.
Store Environment
The store was generally described as clean and well-maintained, contributing to a positive shopping experience.
Mixed Experiences
While most feedback was positive, some customers reported issues with specific employees or management, indicating inconsistency in service.
Quick Service
Several reviews highlighted the efficiency of service, with customers appreciating fast assistance and quick transactions.
LH
lyric houston
Oct 3, 2025
5.0
I needed assistance with finding a bulb for purchase for my headlight and Bianca assisted me. She was AWESOME! Very friendly and knowledgeable about the whole process when installing it. She even took the time to teach me how I can change the bulb for next time. Really great customer service I appreciate it!
SK
Steve Kusner
Sep 16, 2025
5.0
friendly girl at the counter. id smash
DC
David Champion
Jul 14, 2025
5.0
Employees are very helpful regardless of how many times a 15 year old is sent into the store to ask for a left handed wrench, blinker fluid, IQ indicator bulb, etc.
SC
Sarah Cronan
Jun 27, 2025
5.0
I had a wonderful experience at AutoZone thanks to Dan G.! He was incredibly helpful, informative, and went above and beyond to assist me. Not only did he help me find exactly what I needed for my car, but he also found ways to save me money. As a woman, it’s refreshing to walk into an auto store and feel respected rather than taken advantage of — Dan made me feel comfortable and confident in my purchase. Highly recommend asking for him if you visit!
CR
Carlos A. Ramos
Nov 6, 2023
5.0
I wanna give a big Shout-Out to team member Bianca (and my new Bestie) great Interpersonal Skills, very Customer Attention Oriented, and very Prompt & Attentive. I visited the store to get some items including a Deer Whistle for my vehicle, and she went above and beyond to help me, and find my way around. I am definitely going back to this store and recommend it to all my friends. Gracias Bianca ⭐⭐⭐⭐⭐
Frequently Asked Questions About AutoZone Auto Parts
What are the regular store hours for AutoZone Auto Parts in Ooltewah, TN?
AutoZone Auto Parts in Ooltewah is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Ooltewah?
The store is located at 9310 Lee Hwy, Ooltewah, TN 37363, USA.
What types of automotive brands does AutoZone Auto Parts carry?
AutoZone carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone offers in-store pickup as well as same-day delivery services.
What categories of products can customers find at AutoZone Auto Parts?
Customers can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
How can I contact AutoZone Auto Parts for customer service?
You can reach customer service via email at customer.service@autozone.com or by phone at +1 423-910-6060.
Are there other automotive parts stores near AutoZone Auto Parts in Ooltewah?
Yes, nearby you can find O'Reilly Auto Parts and another AutoZone store, offering additional options for automotive supplies.
What dining options are available near AutoZone Auto Parts?
Nearby dining includes Shane's Rib Shack for barbecue, Ceniza Cuban Restaurant, Fulin's Asian Cuisine, Il Primo Ooltewah Italian Restaurant, and Tasty Donuts for cafes and donuts.
What nearby attractions can I visit before or after shopping at AutoZone Auto Parts?
You might enjoy visiting the Ooltewah Antique Mall for unique finds or the School of Music at Southern Adventist University for cultural experiences.
Are there any professional services or healthcare centers close to AutoZone Auto Parts?
Yes, in the vicinity are Fresenius Kidney Care Ooltewah Dialysis, Sentef Medical Center, Wild Oaks Counseling, Tedford Family Dentistry, and financial advisors like Genesis Investments and Edward Jones.