Customers consistently praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.
Knowledgeable Staff
Many reviews highlighted the staff's expertise and ability to provide valuable information and assistance with automotive issues.
Quick Service
Several customers noted the efficiency of service, with many experiences involving quick checkouts and prompt assistance.
Mixed Experiences
While most feedback was positive, some customers reported negative experiences with specific employees or management, indicating inconsistency in service quality.
JH
Jeremy Howard
4 days ago
5.0
Very smart talented staff
LR
LISA ROBERSON
Dec 20, 2025
5.0
I had a headlight that had gone out and stopped by AutoZone to get A replacement… Matt was at the counter and offered immediate professional help… I asked him for a suggestion on where to go to get the light installed and he said, I would be glad to Do it for you! I was blown away… He was friendly, helpful, professional …He exceeded my expectations exponentially… Matt gets six stars today!!!! Thank you so much Matt
SN
Seven Norsemen
Dec 14, 2025
5.0
Super friedly and fast customer service, they went the extra mile for me today
KK
Kevin
Dec 13, 2025
5.0
Excellent service from Mat. He installed my tail light bulb and checked all my other lights (including reverse lights!)
It's not worth saving a couple bucks going to a department store when I get service like that!
LH
lyric houston
Oct 3, 2025
5.0
I needed assistance with finding a bulb for purchase for my headlight and Bianca assisted me. She was AWESOME! Very friendly and knowledgeable about the whole process when installing it. She even took the time to teach me how I can change the bulb for next time. Really great customer service I appreciate it!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular store hours for AutoZone Auto Parts in Ooltewah, TN?
AutoZone Auto Parts in Ooltewah is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Ooltewah?
The store is located at 9310 Lee Hwy, Ooltewah, TN 37363, USA.
What types of automotive brands does AutoZone Auto Parts carry?
AutoZone carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone offers in-store pickup as well as same-day delivery services.
What categories of products can customers find at AutoZone Auto Parts?
Customers can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
How can I contact AutoZone Auto Parts for customer service?
You can reach customer service via email at customer.service@autozone.com or by phone at +1 423-910-6060.
Are there other automotive parts stores near AutoZone Auto Parts in Ooltewah?
Yes, nearby you can find O'Reilly Auto Parts and another AutoZone store, offering additional options for automotive supplies.
What dining options are available near AutoZone Auto Parts?
Nearby dining includes Shane's Rib Shack for barbecue, Ceniza Cuban Restaurant, Fulin's Asian Cuisine, Il Primo Ooltewah Italian Restaurant, and Tasty Donuts for cafes and donuts.
What nearby attractions can I visit before or after shopping at AutoZone Auto Parts?
You might enjoy visiting the Ooltewah Antique Mall for unique finds or the School of Music at Southern Adventist University for cultural experiences.
Are there any professional services or healthcare centers close to AutoZone Auto Parts?
Yes, in the vicinity are Fresenius Kidney Care Ooltewah Dialysis, Sentef Medical Center, Wild Oaks Counseling, Tedford Family Dentistry, and financial advisors like Genesis Investments and Edward Jones.