Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Oak Ridge, TN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Oak Ridge location today.
Location
Hours
Reviews
4.3
373 reviews
5 stars
274
4 stars
32
3 stars
16
2 stars
11
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and helpful throughout the rental process.
Vehicle Condition
Several reviews mentioned issues with vehicle cleanliness, including dirty cars and maintenance problems.
Reservation Issues
Some customers experienced problems with reservations being canceled or not honored, leading to frustration.
Quick Service
Customers appreciated the fast check-in and check-out process, highlighting the efficiency of the service.
Mixed Experiences
While many had positive experiences, there were notable complaints about rude staff and unexpected charges.
- BSBeth SmileNov 12, 20251.0Unprofessional scam artists, Do Not Rent from this company!!!! I rented a car that tore up, and when I called them to pick it up, they charged my insurance $375 for the tow of their junky car.
- RSRandy SmirnoffNov 11, 20255.0I am renting a car from enterprise right now I had some questions about my vehicle, a 2025 Pacifica Stopped in at the enterprise location and I was totally impressed by the assistance I received The rep. that helped me , his name was Will He went above and beyond the customer service I expected Need more Reps like this++++ Thank you Will Kindest Regards Randy Smirnoff
- FCFrancisco CajadeNov 9, 20252.0Called and requested a pick-up with hitch to help move a wheelchair. Was told they had one, paid for rental and arranged an Uber to get me there. I find out that enterprise has no cars with a hitch. Felt lied to so that i can commit to a rental.
- MMMacNov 4, 20251.0Hit a deer, my insurance paid for the rental. They charged me 25 still. Was told I'd get it back after returning the rental. Nope. Instead I only got 14 back. Not to mention they gave me a car with an oil change due and inspection due alert on, in the dash board. Absolute con artists. Will never use them again.
- MDMInh DoanOct 30, 20255.0Enterprise staffs treat me very nice, professional and friendly. My 2025 BMW SUV got hit from the back. Grayson Automotive got to order the original parts from Germany. The whole process would take around four months. Enterprise works with State Farm Insurance Company smoothly and provides me the best services that exceeded my expectations, from pickup, return, update contracts and low prices for a good rental car. I recommend Enterprise to anyone.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Oak Ridge, TN?
You can rent a wide range of vehicles including standard cars, vans, luxury cars, and more at Enterprise Rent-A-Car in Oak Ridge.
What are the operating hours of Enterprise Rent-A-Car in Oak Ridge?
Enterprise Rent-A-Car in Oak Ridge is open Monday to Friday from 7:30 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I make a reservation for a rental car at Enterprise Rent-A-Car Oak Ridge?
You can reserve your rental car online via their reservation URL or by calling their local phone number at +1 865-483-8494.
What payment options does Enterprise Rent-A-Car accept?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car Oak Ridge offer any discounts?
Yes, they offer discounts for active military personnel.
Is Enterprise Rent-A-Car owned by a woman in Oak Ridge, TN?
Yes, this Enterprise Rent-A-Car location is women-owned.
What nearby places can help me if I need automotive repair while renting a car?
Nearby options for automotive repair include Eddie Hair Tire & Auto Center, Firestone Complete Auto Care, Sexton Automotive of Oak Ridge, and C & D Tire Pros.
Are there places near Enterprise Rent-A-Car where I can get supplies or shop?
Yes, nearby stores include Dollar General for discount shopping, Fox Brothers Ace Hardware for retail goods, and The Home Depot for hardware and home improvement supplies.
What nearby places can I visit for entertainment or activities around Enterprise Rent-A-Car Oak Ridge?
Nearby entertainment options include Redbox for video rentals and Windrock Offroad for outdoor sports and recreation activities.
How can nearby services like City of Oak Ridge Fire Station 2 or Senior Living benefit me during my visit?
City of Oak Ridge Fire Station 2 provides fire protection and medical services ensuring safety in the area. Senior Living offers print media and professional services that might be useful depending on your needs.