Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone S Illinois Ave in Oak Ridge, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Oak Ridge, TN or call us at (865) 482-0033.
Feedback on customer service is mixed; while many praised the helpfulness and friendliness of staff, several reviews highlighted instances of rudeness and indifference from employees.
Staff Knowledge
Many customers noted the staff's knowledge and ability to assist with finding the right parts, although some reported negative experiences with employees lacking helpfulness.
Product Availability
The store generally has a good selection of automotive parts, but there were complaints about specific items being out of stock or incorrect parts being sold.
Overall Experience
While many customers had positive experiences and expressed loyalty to the store, there were significant complaints about poor service and unprofessional behavior from some employees.
RC
Robert Colangelo
1 day ago
5.0
Outstanding customer service
PP
Paige
Feb 24, 2026
5.0
Grace is the best employee/manager I have ever met or seen at any AutoZone or any place of business to be exact. Grace was not only friendly but very helpful on the project I was working on with my car. Thank you Grace again for your help and keep up the great work!
LA
Levi Aaron
Feb 16, 2026
5.0
Amazing staff, Grace, Michael, Nathaniel all go above and beyond their duty. Always a pleasure to come here, by far the best location!
B2
B Dawg 214
Jan 3, 2026
5.0
Vicki’s service is incredible and rare nowadays. Thank you again for your service and I will be back soon!
RC
Raelyn Clinard
Nov 3, 2025
5.0
went today 11/02/25 to get replacement windshield wipers. the gentleman that helped us out was extremely helpful, kind, and even took a second to entertain my dog that was tweaking out in the car. we didn’t catch his name, but he was a little older with a stylish mustache. just wanted to share a little love and congratulate somebody on a job well done!
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in Oak Ridge, TN?
AutoZone in Oak Ridge is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Can I pick up my online order at the AutoZone store on S Illinois Ave?
Yes, AutoZone offers in-store pickup services for online orders at their S Illinois Ave location.
Does AutoZone in Oak Ridge offer same-day delivery?
Yes, same-day delivery is available at the AutoZone Auto Parts store on S Illinois Ave in Oak Ridge, TN.
What types of products can I find at AutoZone Auto Parts in Oak Ridge?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone.
Which auto parts brands are carried by AutoZone in Oak Ridge?
AutoZone offers brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Are there any other automotive parts stores near AutoZone on S Illinois Ave?
Yes, there is another AutoZone nearby, which is also an automotive parts and wholesale store, great for comparing parts or finding additional options.
Where can I grab a meal before or after visiting AutoZone in Oak Ridge?
Nearby dining options include Papa Johns Pizza, Waffle House, Buddy's Bar-B-Q, Chick-fil-A, and Salsarita's Fresh Mexican Grill, offering a variety of fast food, barbecue, and Mexican cuisine.
What local gyms are close to AutoZone in Oak Ridge for fitness enthusiasts?
Gold’s Gym and Planet Fitness are both nearby, offering great fitness facilities for those who want to work out around their errands.
Can I find other retail stores near the AutoZone in Oak Ridge for a convenient shopping trip?
Yes, nearby retail options include Dollar Tree for discount shopping, RadioShack for electronics, and Kmart for a variety of goods.
How can customers contact the AutoZone store on S Illinois Ave in Oak Ridge?
You can call the store at (865) 482-0033 or email customer.service@autozone.com for inquiries.
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