AutoZone Auto Parts

4.4
409 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone S Illinois Ave in Oak Ridge, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Oak Ridge, TN or call us at (865) 482-0033.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
320 S Illinois Ave, Oak Ridge, TN
37830, United States

Hours

Reviews

4.4
409 reviews
5 stars
267
4 stars
79
3 stars
27
2 stars
13
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some customers praising helpful and friendly staff, while others report rude or indifferent service.

Product Availability

Many customers appreciate the wide selection of auto parts available, although some noted issues with stock and incorrect items.

Staff Knowledge

Several reviews highlight the staff's knowledge and ability to assist customers effectively, though there are instances of poor assistance.

Store Experience

Customers generally find the store well-organized and easy to navigate, but some report long wait times and inadequate staffing.
  • B2
    B Dawg 214
    Jan 3, 2026
    5.0
    Vicki’s service is incredible and rare nowadays. Thank you again for your service and I will be back soon!
  • RC
    Raelyn Clinard
    Nov 3, 2025
    5.0
    went today 11/02/25 to get replacement windshield wipers. the gentleman that helped us out was extremely helpful, kind, and even took a second to entertain my dog that was tweaking out in the car. we didn’t catch his name, but he was a little older with a stylish mustache. just wanted to share a little love and congratulate somebody on a job well done!
  • MT
    Mary Thompson
    Oct 26, 2025
    5.0
    Love Auto Zone. They carry so many products that you need. Very friendly staff working there.
  • DC
    Dakota Chaffin
    Oct 19, 2025
    1.0
    Came in needing parts for my truck since I was in from out of town I was working for Autozone at the time so what’s a better place then to go to the same company I worked for so I go in very disappointed in the customer service the people how rude I was treated and other people was as well was planning on trying to transfer seeing how I was moving got told to go to the distribution warehouse seems like to me they need to get their staff in line before they lose more customers I WILL NOT SEND BUSINESS TO THEM NOR GO BACK MY SELF have over 400 warranties threw them from my local town very disappointed in yalls crew Autozone has high standards and low quality employees do better for your team
  • CW
    Caitlan Williams
    Oct 4, 2025
    1.0
    Rude & very unhelpful

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Oak Ridge, TN?

AutoZone in Oak Ridge is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.

Can I pick up my online order at the AutoZone store on S Illinois Ave?

Yes, AutoZone offers in-store pickup services for online orders at their S Illinois Ave location.