Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1399 Oak Ridge Tpke in Oak Ridge offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.4
371 reviews
5 stars
236
4 stars
75
3 stars
37
2 stars
10
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Dakota and Brian providing outstanding service.
Efficiency
Many reviews highlighted the quick and efficient service, particularly in battery replacements and diagnostics, with several customers noting fast turnaround times.
Product Availability
The store generally had the parts customers needed, although there were occasional mentions of specific items being out of stock.
Mixed Experiences
While most feedback was positive, some customers reported issues with returns and occasional unhelpful staff interactions.
Store Environment
The store was noted for being clean and well-organized, contributing to a pleasant shopping experience.
- KCKeith's channelNov 8, 20255.0Dakota at advanced helped me out quite a bit, got me exactly what I needed and showed me exactly where it was, couldn't be more happier with the stores service and his.
- TCTrish CrowleyOct 20, 20255.0On October 14th, I stopped by Advance to have my truck battery checked. Dakota was incredibly helpful and performed a thorough diagnostic, confirming that my battery was bad. He assisted with getting a new battery and completed the installation quickly and professionally. The service was outstanding — thank you, Dakota, for your excellent customer care!
- TCTodd ConantOct 18, 20255.0Dakota was super helpful and professional. Helped diagnose my car battery issue and got me fixed up with a replacement battery fast and efficient. Excellent employee, excellent service, excellent experience!
- JNJackie NewportOct 14, 20255.0went in this store today looking for some things for my car and was greeted by a employee and ask me if He could help with anything . I explained what I needed and he absolutely did his job he was friendly informative and took time to answer questions . Advance really picks good employees at this store. I ask his name so i could give this review and give him an “attaboy” his name was Dakota . keep up the good work advance and Thank you Dakota
- DADaniel AhnertOct 14, 20255.0had an outstanding experience at AutoZone thanks to the incredible staff. They were extremely helpful and knowledgeable, turning a long list of maintenance tasks into a quick, stress-free visit. A staff member took the time to ensure I found the proper brakes for my truck—a critical safety item—and correctly matched my new wiper blades. They also quickly sourced the exact filters needed for both my engine and cabin air, and made sure I purchased the correct coolant formula. Their attention to detail across the board was fantastic. I highly recommend this AutoZone location for anyone who values great customer service and accurate parts advice!
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of automotive products does Advance Auto Parts at 1399 Oak Ridge Tpke offer?
Advance Auto Parts offers automotive aftermarket products including batteries, oil filters, brakes, wiper blades, air filters, spark plugs, alternators, and A/C recharge kits for all makes and models.
What free services are available at this Advance Auto Parts location?
Free services include battery testing, battery and wiper installation with purchase, engine code scanning, starter and alternator testing, and battery and oil recycling at most locations.
Can Advance Auto Parts install my car battery and windshield wipers?
Yes, Advance Auto Parts provides free installation of car batteries and windshield wipers with purchase, though exclusions may apply.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, the store recycles used motor oil and batteries free of charge. However, they do not buy back used batteries.
What payment methods are accepted at Advance Auto Parts in Oak Ridge?
They accept American Express, cash, check, Discover, MasterCard, and Visa credit cards.
What are the store hours for Advance Auto Parts at 1399 Oak Ridge Tpke?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Is there curbside pickup available at this Advance Auto Parts location?
Yes, curbside pickup is available to customers at this location.
Are there any nearby places where I can get food after shopping at Advance Auto Parts?
Yes, nearby dining options include El Cantarito Mexican Restaurant for Tex-Mex cuisine, Firehouse Subs for sandwiches, and Secret City Cigar Lounge which also offers drinks.
What nearby gas stations can I visit when stopping at Advance Auto Parts?
Nearby gas stations include Exxon and KenJo Market, both convenient for refueling before or after your visit.
Is there a nearby UPS Access Point for shipping or package pickup near Advance Auto Parts?
Yes, there are UPS Access Point locations nearby where customers can ship packages or pick up deliveries conveniently.