Brand Certified
Pilot Travel Center
4.0(1947 reviews)
Certified by Pilot Travel Center • Mar 01, 2026
Business Details
507 Hwy 309, Niota, TN
37826, United States
Certified by Pilot Travel Center • Mar 01, 2026
(423) 597-3719
Certified by Pilot Travel Center • Mar 01, 2026
https://locations.pilotflyingj.com/search
Certified by Pilot Travel Center • Mar 01, 2026
About
Certified by Pilot Travel Center • Mar 01, 2026
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Niota, TN!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Pilot Travel Center • Mar 01, 2026
Hours
Certified by Pilot Travel Center • Mar 01, 2026
Reviews
4.0
1,947 reviews
5 stars
954
4 stars
477
3 stars
243
2 stars
85
1 star
188
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff performance is mixed; while some customers praised friendly and helpful staff, others reported rude behavior and poor service.
Cleanliness
Many reviews highlighted the cleanliness of the facility, including restrooms and showers.
Food Quality
Customers expressed dissatisfaction with food options, particularly at Wendy's, citing slow service and unavailability of menu items.
Payment Issues
Several customers reported problems with payment at the pumps and dissatisfaction with the self-checkout system.
Parking Management
There were complaints about the enforcement of reserved parking and issues with trucks blocking fuel pumps.
- KHKarla HoffmanFeb 21, 20265.0Traveling though several states. My vehicle need oil. My hood latch broke. John was working and he did not hesitate to come help. Also a maintence man also assisted, they got it with in minutes and I was on my way! This is customer service at its best! That is why I choose pilot over loves everytime! Thanks John
- LCLuis ColonFeb 14, 20261.0Wendys employee Threatened to kill me or defending his female coworker that he was be rating very unprofessional police were called
- LMLydia MartinezDec 24, 20255.0It's clean and a good rest area
- SSShawandaDec 14, 20255.0Clean inside and out with a variety of food choices.
- GHGOLDEN H1Nov 23, 20251.0Horrible employee with very bad attitude BROOKLYN morning 11.10 am I was told that this lady will not scan my rewards if I didn't want to used points I think that not ur problem wen I say I have rewards just scan also was asking her about the things which were in my hands to leave at desk bcz I wanted to get few more things this lady didn't responded and gave bad attitude if she not owner of this pilot also she should know about hospitality pilot should take proper note of this things people come hear to eat shop and have good quality time if u have this kind of employee the offcourse the drivers have other options open like wise for now near to see this location which has not care for guest only will suggest hired better people for good bussness
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities does Pilot Travel Center in Niota, TN offer?
Pilot Travel Center offers gas, diesel, DEF, high-speed pumps, Wi-Fi, overnight parking, showers, everyday items, fresh foods, snacks, drinks, and a driver-friendly environment.
Are showers available at the Pilot Travel Center in Niota?
Showers are available at some locations. For specific information about the Niota location, please contact the store directly or use the store locator.
What are the hours of operation for Pilot Travel Center in Niota, TN?
The Pilot Travel Center in Niota is open 24 hours a day, 7 days a week, including holidays.
What payment methods are accepted at this location?
Payments accepted include American Express, Discover, Mastercard, Visa, EBT, Apple Pay, and Google Pay.
Does the Niota Travel Center have CAT scales and truck parking?
Yes, all Pilot locations, including Niota, have CAT scales and designated truck parking spaces.
How can I reserve parking or showers at the Niota Pilot Travel Center?
You can reserve parking and showers using the Pilot app or via the Quick Link URLs provided on the Pilot website.
What nearby gas stations are close to Pilot Travel Center in Niota?
Marathon Gas is a nearby gas station. Travelers can compare fuel options or refuel at either location for convenience.
Are there any nearby places of worship close to the Pilot Travel Center in Niota?
Yes, nearby churches include Niota United Methodist Church, First Baptist Church of Niota, and East Niota Baptist Church, providing options for visitors seeking local religious services.
Where can I access postal services near Pilot Travel Center in Niota?
Niota Post Office and United States Postal Service locations are close by, convenient for mailing needs before or after your visit.
What is the address and contact information for Pilot Travel Center in Niota, TN?
The address is 507 Hwy 309, Niota, TN 37826. The main phone number is +1 423-597-3719. You may also email TravelCenter.4598@pilottravelcenters.com for inquiries.
Brand Certified Facts from Pilot Travel Center
Pilot Travel Center partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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