Advance Auto Parts

4.3
230 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 199 W Broadway in Newport offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
199 W Broadway, Newport, TN
37821, United States

Hours

Reviews

4.3
230 reviews
5 stars
146
4 stars
48
3 stars
17
2 stars
7
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting their willingness to assist and provide knowledgeable advice.

Product Availability

While some customers found the store had the parts they needed, others reported issues with stock levels and receiving incorrect parts.

Store Experience

Overall, customers appreciated the clean store environment and quick service, although some experienced longer wait times.

Pricing

Feedback on pricing was mixed, with some customers finding good deals while others felt prices were higher than expected.

Staff Knowledge

There were varying opinions on staff knowledge, with some customers highlighting excellent expertise while others felt staff lacked necessary information.
  • JJ
    James Thigpen Jr
    Oct 29, 2025
    5.0
    Always have the right parts. Staff members are very friendly, and knowledgeable.
  • TT
    Tyler Trivett
    Oct 9, 2025
    1.0
    Just called in asked for a MAF sensor on audi, each engine code requires a specific sensor. He could not verify what engine code that MAF sensor went with and if I pug it in my vehicle then there is no return. For $197.00 part you should be able to confirm what engine code it matches with.
  • CB
    CHUCK BARRINER
    Oct 7, 2025
    5.0
    Excellent customer service representatives!!!!
  • JS
    Jake Sells
    Oct 3, 2025
    5.0
    Excellent
  • ID
    Ivey Delancey
    Sep 6, 2025
    1.0
    The people who work here has no clue on what they are doing. Axel went out on our car and they have given us the wrong one 3 times now. The first time wasn't even for our car type, second one was for a Ford truck, 3rd one was for driver side which is different than the passenger side. So after all that we decided to go somewhere else after they told us well they don't make them anymore and our car is a 2008 model so it's not like an older vehicle. They used to be really nice workers there and knew exactly what they was doing. I don't know what has happened over the years but it's awful because we don't have alot of good places left now days. I hate giving these type of reviews but I rather be honest with people.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*