Customer Service
Numerous reviews highlighted extremely rude and unprofessional customer service, with many customers feeling disrespected and mistreated by staff.
Pricing Issues
Many customers complained about high and unexpected charges, feeling that the pricing was deceptive and not transparent.
Mixed Experiences
While some customers reported positive experiences with specific employees, the overall sentiment was negative, with many expressing dissatisfaction with the service.
Professionalism
Several reviews noted a lack of professionalism among staff, including aggressive behavior and poor communication.
Vehicle Damage
Multiple customers reported damage to their vehicles while in the company's possession, raising concerns about the care taken during towing.