Many customers praised the friendly and helpful staff, particularly highlighting individuals like Malcolm and Steve for their professionalism and attentiveness.
Service Speed
While some customers experienced quick service, others reported long wait times and delays, particularly for appointments that were not honored.
Quality of Work
Feedback on the quality of service was mixed; some customers were satisfied with the repairs and tire installations, while others reported issues with misdiagnoses and unnecessary upselling.
Communication
Several reviews noted a lack of communication regarding wait times and service updates, leading to frustration among customers.
Cleanliness and Environment
Some customers mentioned cleanliness issues in the waiting area and service bays, which detracted from their overall experience.
EH
Eric Haynes
3 days ago
5.0
Very professional!!!! The tech done an excellent job !!!
DD
Déja
Jan 3, 2026
5.0
Truly great customer service! They get straight to the point and ensure you get what you’re paying for. Quick, easy, and efficient!
KK
Kay Kat
Dec 26, 2025
5.0
Heather was amazing 🤩 she has great customer service. She was very welcoming and made sure I knew what was going on with my car. Communication is key especially when it comes to an auto shop. And she definitely has all of the qualities for customer service.
JV
Jason Valentino
Dec 10, 2025
5.0
Steve and Staff
Did a great job getting my car in and out very quickly and gave me some good advice about the proper tires for the proper load that I was going to be toting around in the van. Glad to have professional in every sense of the word
HD
herman devoer
Dec 5, 2025
5.0
I’m a Lyft Driver and when I go in to get my car serviced the customer service is above and beyond with Heather and just top notched and very quick and speedy and that beautiful smile and great energy and positive vibes always send Chanel 🐶 and I with a smile because she always notices and greets her aswell like Family!!!!!
Frequently Asked Questions About Goodyear Auto Service
What are the operating hours of Goodyear Auto Service in Nashville, TN?
Goodyear Auto Service is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays.
Where is Goodyear Auto Service located?
Goodyear Auto Service is located at 405 Harding Place, Nashville, TN 37211-4511, USA.
Does Goodyear Auto Service offer in-store pickup for their services or products?
Yes, Goodyear Auto Service offers in-store pickup as part of their services.
What types of payment does Goodyear Auto Service accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I schedule an appointment online for services at Goodyear Auto Service?
Yes, you can make an appointment online through their reservation website.
What automotive services does Goodyear Auto Service provide?
Goodyear Auto Service offers full tire and automotive repair services including oil changes and mechanic services.
Is Goodyear Auto Service open on holidays?
Goodyear Auto Service is closed on some holidays like November 27 and December 25, but open with reduced hours on days like December 24 and December 31 from 8:00 AM to 5:00 PM.
Are there any nearby places where I can get food or refreshments after visiting Goodyear Auto Service?
Yes, nearby you can visit Fonda Cubilete (Mexican restaurant and bar), Taj Indian Restaurant, La Media Naranja (smoothie and juice bar), and Eggholic (Indian and fast food restaurant).
If I need ATM or financial services near Goodyear Auto Service, where can I go?
Nearby options include CoinFlip Bitcoin ATM, Bitstop Bitcoin ATM, RockItCoin Bitcoin ATM, and Advance Financial bank services.
Are there any parks or recreational spots close to Goodyear Auto Service?
Yes, Wentworth-Caldwell Park, which includes football stadium and other attractions, is nearby for recreation.