Gerber Collision & Glass

4.5
125 reviews

About

Auto Body RepairAuto Repair ShopAuto Dent Removal Service
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!

Location

Gerber Collision & Glass
5300 Alabama Ave, Nashville, TN
37209, United States

Hours

Reviews

4.5
125 reviews
5 stars
105
4 stars
5
3 stars
0
2 stars
2
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful throughout the repair process.

Communication

Several reviews highlighted effective communication regarding repair status, with staff providing updates and being responsive to inquiries.

Repair Quality

The quality of repairs received mixed feedback; while many customers were satisfied with the work done, some reported issues with the quality and thoroughness of repairs.

Timeliness

Customers expressed frustration with delays in service, with some vehicles taking longer than expected for repairs.

Overall Experience

Overall, experiences varied widely, with some customers having excellent experiences while others reported significant dissatisfaction.
  • LS
    Lane Stevenson
    Nov 16, 2025
    5.0
    I can only speak to the quality of their service and pricing, not quality of work done. I came in for an insurance claim - they looked over my car before my appointment time. The formal paperwork was complete soon after. The cost of repairs was lower than anticipated. I chose to cash out the value with the insurance company, so the lower cost wasn't actually helpful for me. However, they were professional and helpful, so if you actually plan to repair your vehicle - I recommend this particular Gerber location.
  • SS
    Summit
    Nov 13, 2025
    5.0
    Worked with William for an estimate, but they don’t work on Tesla’s—even so he gave me a solid recommendation to get a small dent fixed.
  • BL
    becca lewis
    Jun 16, 2025
    1.0
    Terrible experience. I had an appointment, dropped my car off, and it sat there untouched for THREE WEEKS. No updates, no calls — nothing. It wasn’t until I started calling repeatedly that they finally decided to do something. What’s the point of having an appointment if you're just going to ignore the car? Completely unprofessional and disrespectful of people’s time. I’ll never go back and wouldn’t recommend this place to anyone.
  • TC
    Teresa Cartwright
    Nov 20, 2024
    1.0
    They have had my truck for a month . When I call I keep getting told different dates that my truck will get a new tailgate and a new bumper. I will not take my truck here again for repairs.
  • JB
    Joel Blazewicz
    Jun 25, 2018
    5.0
    We used them when we got rear ended, the car ended up totaled but they made the process so easy and they were great! Everyone was super nice and down to earth. I'll definitely be using them again.

Frequently Asked Questions About Gerber Collision & Glass

What services does Gerber Collision & Glass provide?

Gerber Collision & Glass offers auto body repair, collision repair, windshield replacement, dent removal, paintless dent repair, and auto glass services.

Where is Gerber Collision & Glass located?

Gerber Collision & Glass is located at 5300 Alabama Ave, Nashville, TN 37209, United States.